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Description
About the Role
As a Resort Safety SIA team member, you will need to deal with a wide range of challenges that require you to combine your customer service skills with your security knowledge. You will ensure that our guests feel safe and secure throughout their stay at Butlin's.
Good communication is vital, along with a fair approach to resolving any problems that may occur. Whether working in one of our licensed venues, patrolling the grounds, or giving a warm welcome at the gate, the purpose of the role remains the same: prioritizing our guests' safety.
You will carry out regular patrols of the Resort, welcome guests on Mondays and Fridays to provide the best possible first two hours experience, maintain access control at three Resort entrances with a customer-focused approach, and may carry out first aid assistance to team members and guests. You will work in accordance with Butlin's, SIA, and local licensing laws when working in licensed venues.
Typical working hours:
Working various shift patterns covering early, late, and night shifts over 40 hours per week. This qualified, permanent role is paid fortnightly. Live-in accommodation may be available for those aged 18 and over and if relocating to the area.
About You
You should have a hands-on approach to work, with the ability to work well under pressure while maintaining a positive ‘people person’ attitude. Enjoy working in a team with shared goals and be passionate about delivering exceptional customer service. Be confident working on your own initiative when necessary.
An SIA Door Supervisor license is essential, and previous experience in a similar security-related role is required. A CCTV license would be advantageous. No two days are the same, and you will enjoy working with various team members and guests.
About Butlin's
At Butlin’s, we’re all about fun, excitement, and adventure! For over 80 years, we’ve been delighting guests with non-stop action family breaks or our epic Adult-only Big Weekenders.
Our team often highlights our culture as one of the best aspects of working here. We focus on providing guests with an Altogether More Entertaining and Fun Break, driven by our three core values.
If you want a role where you Create Smiles, aren’t afraid to Get Stuck In, and genuinely Cares For Each Other, this could be the perfect fit. There has never been a more exciting time to join Butlin’s!
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