Job Description
Your key responsibilities will include:
Financial Performance
1. Actively work the sales floor interacting with customers and employees to achieve the store sales goals.
2. Will be one of the top two (2) sales people in the store. Lead all staff inworld class customer service to deliver on all financial goals of the organization.
3. Participate in the annual budgeting process, quarterly/monthly financial review meetings as needed, and other meetings as necessary for the financial health of the business.
High Performance Staff
4. Organise, implement, and validate staff training. “Training” will include but not be limited to sales, merchandising, Daily Task List, Ascend POS, Ascend Analytics, and product training.
5. Validate training through a variety of methods including active role-playing, Trek University, secret shop reviews, and direct observation.
6. Will conduct a bi-weekly leadership meeting with Service Lead, Sales Lead & Inventory lead to review prior 2 week performance as well as future planning.
Store Merchandising and Operations
7. Participate in the merchandising of the store to ensure a professional, accessible, and inviting shopping experience.
8. Merchandising includes but is not limited to sorting, straightening, fixture arrangement, and feature displays.
9. Monitoring store supplies and ordering/purchasing as needed.
10. Responsible for exporting daily files into QuickBooks weekly.
Human Resources
11. Actively participate in all facets of human resources and staffing within the store. This includes interviewing potential employees, completing new-hire paperwork, scheduling, and disciplinary matters.
Miscellaneous Duties
12. Perform other duties as prescribed by management as needed.
If you don’t meet all the criteria but believe you have great value to add then let us know in a cover letter, why your skillset is right for the role!
Benefits here at Trek:
13. Company bonus programme
14. 33 days annual leave per year
15. Discounted employee purchase scheme on bikes, parts and accessories
16. Employee cashback healthcare scheme and employee assistance programme
17. Enhanced pension scheme
18. Death in service scheme
19. Annual charity time off allowance and matched charity donations
20. Enhanced family friendly policies
21. Cycle2Work salary sacrifice programme
22. External discount platform
If you have any particular requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.