Employer Location: Tyrone
Phone Number: 02871886116
Email: info@gmglogos.com
Job description
The candidate will work closely with the sales team to help grow the business by serving customers face to face in store, by telephone, email and social media. The role will involve learning how branded apparel is embroidered and printed to suggest appropriate garment decorations available to the customer.
Responsibilities
* Maximising every opportunity to increase sales and customer satisfaction. You’ll welcome customers and understand what they need, guide them to find the right product for their needs.
* Operating Quickbooks and Point of Sale software.
* Keeping on top of warehouse management including re-stocking and general cleaning/tidying.
* Help manage social media and marketing plans plans for Facebook/Instagram/ad campaigns etc.
* Photograph orders for social media/advertising use.
* Help the internal team with shop displays and retail merchandising.
* Process orders via email, website, ebay, phone and messenger.
* Check data accuracy in orders and invoicing customers.
* Liaising with production staff to make sure orders are completed correctly and on time.
Skills and Qualifications
Essential Skills
* Able to build rapport with customers and have experience in fact finding, consulting with customers and objection handling.
* Excellent customer service and communication skills are required with the ability to work under pressure and part of a team.
* Sales driven.
* Interests in online marketing/social media.
Further Information
Work Time: Wednesday to Friday 9am-5.30pm, 1 Saturday per month 10am-2pm may also be required. What GMG offer: Great rates of pay that will be dependent on your experience. Typical working hours of Monday to Friday 9am to 5.30pm. 17 paid holidays to include bank holidays and a Christmas shut down. Career progression with a growing company. Pleasant working atmosphere with family values. Pension scheme.