Retail Assistant Manager, Woking paying £34,000!
Join our team as an Assistant Retail Manager, supporting a team of 18 alongside the Retail Operations Manager in the delivery of exceptional retail and hospitality services across a large, high-volume corporate site.
This is a people-focused, fast-paced role where you’ll help lead a diverse retail operation serving up to 800–900 covers per day, within a site of over 3,000 employees.
What you’ll be doing:Supporting the delivery of all contractual specifications and client requirements
Developing action plans following customer and client satisfaction surveys
Ensuring the team are consistently polite, professional, and customer-focused
Completing and managing labour schedules within budget and adjusting in line with sales performance
Minimising agency usage and overtime spend
Analysing and managing all in-unit costs effectively
Ensuring company promotions are implemented correctly
Identifying additional commercial opportunities and discussing with your line manager
What we’re looking for:Previous retail or hospitality management experience
Strong people skills with excellent communication abilities
A proactive, reactive approach with the ability to think on your feet
Confident managing labour, costs, and service delivery in a high-volume environment
Organised, commercially aware, and customer-focused
Comfortable working in a large, dynamic site environment
If you want to play a key role in driving customer satisfaction, operational excellence, and commercial performance across multiple retail outlet this is your chance!
We ensure you're rewarded for all your hard work by offering:
Only 30 minutes from London Waterloo by train and FREE shuttle service from Woking station
All bank holidays off
Time off over Christmas period
Contributory pension scheme
Grow your career with our Career Pathways and MyLearning programmes
Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
Exclusive travel discounts with TUI, Expedia, (url removed) and many more
Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
Up to 44% off cinema tickets to enjoy your favourite blockbuster
Receive cash rewards every time you spend and use them on a wide range of brands
Un-wind with us with free wellness, mindfulness and exercise classes
You can share all discounts and offers with your friends and families
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/2811/(phone number removed)/(phone number removed)/R/BU #RA Group
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength