Property Manager Location: Liverpool Salary: £29,000 per annum Job Type: Full-time, Permanent DCT Recruitment are working with the number one shared-housing agency in Liverpool, managing over 700 rental units across Liverpool and Wirral. We have an exciting opportunity for a motivated, focused, and experienced Property Manager with a strong work ethic and excellent customer service skills to join our friendly and hardworking office team based in Liverpool. This role requires an organised, proactive, and confident candidate with extensive office and property management experience, enthusiasm, and a keen desire to develop their skills and knowledge of the property industry. We are looking for someone passionate about delivering a 5-star service and upholding our clients brand while helping drive the business forward. This is a challenging role, ideal for someone who thrives in a fast-paced environment. You will be part of a team dedicated to enhancing the customer journey by providing knowledgeable, friendly, and efficient customer service. If this sounds like you and youd like to become part of our growing team, we want to hear from you! About the Role Duties and responsibilities include: Acting as the main point of contact for customers, managing your own portfolio of HMO and single-let properties Efficiently managing your diary, coordinating with the team to ensure office cover is always available Coordinating, scheduling, and managing repairs and reactive maintenance for your portfolio Organising and conducting periodic, check-out, and inventory inspections, assisting tenants throughout the process Managing contractors: obtaining quotations, issuing work orders, and processing invoices for completed works, as well as carrying out maintenance quality checks and site surveys Producing weekly and monthly compliance reports; ensuring property compliance certificates are up to date and arranging renewals as required Managing deposit claims, informing tenants, and negotiating agreements where possible Handling deposit disputes and submitting evidence via the DPS website Assisting with tenant arrears collection: chasing payments, liaising with landlords, and serving eviction notices when necessary Serving relevant section notices to tenants Managing general property-related enquiries Completing any other delegated tasks to support smooth site and office operations Onboarding and offboarding properties and clients as needed Candidate Requirements Minimum 2 years experience in a similar role, including HMO and student lettings Strong understanding of lettings/property management processes and current legislation changes, plus general property legislation knowledge Self-motivated with the ability to work on your own initiative Keen interest in Property Management and Lettings Proficient in Microsoft Office and computer literate Desire to be an integral part of a thriving team Excellent verbal and written communication skills Full driving licence and use of own car Confident and professional telephone manner Excellent time management and organisational skills Strong attention to detail and ability to follow processes Knowledge of the local area is preferable Willingness to work additional hours when needed to maintain exceptional service standards Eagerness to learn and develop professionally Company Benefits 20 days paid holiday plus bank holidays and your birthday off Additional 1 days paid holiday for every year of employment Staff incentives and employee bonus scheme Regular team events, dinners, and lunches Employee wellness programme Mileage allowance of 45p per mile Normal working hours: Monday to Friday, 9:00am 5:00pm