About the role:
1. Be the first point of contact within the service
2. Provide organisational, administrative, and clerical services to the team designed to contribute towards its aims and objectives
3. Ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary
4. Complete effective processing of correspondence/data entry as required.
5. Minute take at partnership and clinical meetings as required
6. Collate, monitor, and report data/information and statistics as required
7. Carry out photocopying as required
8. Ensure that all admin, record-keeping, and communication within the project are maintained
About you:
9. Knowledge of general office procedures
10. IT literacy including proficiency in word processing, excel spreadsheets and other MS applications
11. Good interpersonal skills and a willingness to work flexibly as part of a team
12. The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary
13. Confident and effective communication skills, both verbally and in writing and solid numeric skills
14. Excellent organisational and time management skills
15. Able to take responsibility for your own personal development, identifying personal training needs and participating in regular supervision and appraisal
16. Minute taking experience would be an advantage
What we will give to you:
17. 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
18. Flexible working arrangements (Pro rata)
19. Paid ‘Wellness’ hour (Pro rata) each week along with a ‘Wellness’ hub and Employee Assist Programme
20. Contributory pension scheme
21. A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
22. A friendly and supportive team
23. Training, career development & progression opportunities
24. Refer a Friend Scheme and receive vouchers if candidate successful.
Please read attached Job Description for a more detailed out line of responsibilities and Person Specification