Repairs Administrator Brentford | Full Time | Temporary £15.85 PAYE / £20.43 Umbrella Are you an experienced administrator with a background in housing and property services? We’re looking for a proactive Repairs Administrator to join a Housing Association in Brentford, supporting the delivery of repairs and compliance services. The Role As Repairs Administrator, you’ll play a key role in supporting the repairs and compliance teams, liaising with residents, contractors, and colleagues to ensure works are delivered to a high standard. You’ll: * Provide administrative support across the repairs and compliance teams. * Support surveyors with repairs, complex cases, and disrepair works. * Act as a resident liaison to ensure customer needs are met during repairs and safety projects. * Manage data on compliance systems to ensure regulatory obligations are met. * Collate and report on repairs programmes to keep the Asset team updated. * Liaise with contractors/consultants to provide timely reports and statistics to senior staff. * Assist with updating property records and electronic files. * Diagnose and raise repairs/maintenance job orders, interviewing residents where necessary. * Support tenant surveys on repairs quality and escalate persistent concerns. * Monitor contractor performance and provide updates in partnering meetings. * Record, acknowledge, and monitor all formal complaints. * Liaise with Finance on rechargeable works, reporting on collections monthly. About You We’re looking for someone with strong administrative skills, excellent communication, and a customer-focused approach. Experience in housing, property services, or working with contractors will be an advantage. This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business