Full job description
DESCRIPTION
JOB TITLE: Waking Night Children Residential Support Worker
RESPONSIBLE TO: Registered Manager
LOCATION: Swanley, BR8
We are looking for compassionate, resilient, and dedicated Waking Night Support Workers to join our team at CEON Haven. Providing a nurturing and supportive home that delivers a safe and stable environment for young people.
Who we are:
CEON Haven's mission is to provide high-quality children's services through a dedicated team that delivers therapeutic support within a family-style environment. Our aim is to nurture young people aged 8 to 17 who present with challenging behaviours, by offering a secure and stable placement where they feel valued, respected, and safe. We are committed to creating a trauma-informed, therapeutic environment that helps young people build resilience and self-confidence, equipping them with the tools to make positive life choices and reach their potential. At CEON Haven, we believe residential care is not a last resort, but a meaningful and valuable option for young people who have experienced adversity and require stability, care, and understanding.
Main Purpose of the Job:
* Provide overnight supervision and emotional support for a young person within the home.
* Maintain a calm, safe, and structured environment throughout the night.
* Monitor, record, and report on wellbeing, incidents, and nightly routines.
* Work closely with day staff to ensure consistent care through thorough handovers.
* Support bedtime routines and deliver appropriate interventions when required during the night.
* Carry out light domestic tasks to help maintain a clean, safe, and welcoming home environment.
What We're Looking For:
* Experience in residential childcare, especially supporting children with complex emotional and behavioural difficulties (EBD).
* A strong commitment to safeguarding and promoting the wellbeing of children.
* Ability to remain calm under pressure and respond with empathy and understanding.
* Effective communication, teamwork, and observation skills.
* High levels of emotional resilience and adaptability.
* NVQ Level 3 in Children & Young People, or willingness to work towards this qualification.
* Proficient in communication, record-keeping, and collaborative working.
* Basic IT competence
Duties and Responsibilities:
* Provide consistent overnight supervision and emotional support to the young person in the home.
* Ensure the child's safety, security, and wellbeing throughout the night, remaining awake and vigilant at all times.
* Administer medication in line with the child's care plan, policies, and procedures, ensuring accurate records are maintained.
* Respond to emotional or behavioural needs using trauma-informed practice, including the PACE approach.
* Implement proactive strategies to encourage positive behaviour and help de-escalate potential crises.
* Conduct regular checks, monitoring the child's physical and emotional state, and respond calmly to any incidents or disturbances.
* Maintain thorough and accurate documentation, including night logs, incident forms, and detailed handover notes.
* Support and reinforce bedtime routines, providing reassurance, structure, or redirection where necessary.
* Undertake light household tasks (e.g., cleaning, laundry, restocking supplies) to help maintain a safe, clean, and homely environment.
* Adhere to safeguarding procedures, health and safety standards, and all organisational policies at all times.
PERSON SPECIFICATION
Essential Criteria
Qualifications and Training
* A good level of literacy
* Level 3 Diploma in Children & Young People Workforce, NVQ Level 3 in Health & Social Care (Children & Young People) or equivalent (can be working towards).
* Willingness to complete all mandatory training
Experience
* Minimum 1 year of experience supporting children or young people in a residential, educational, or care setting.
* Experience working with children who present emotional and behavioural difficulties (EBD) needs.
* Experience in following behaviour support plans and safeguarding procedures.
What we can offer you:
* Competitive Salary
* 28 Days annual leave
* Professional Development
* Paid Overtime
Benefits:
* Casual dress
* On-site parking
* Referral programme
Schedule:
* Night shift
Experience:
* Residential Childcare: 1 year
* Support Environment: 1 year
Licence/Certification:
* NVQ Level 3 Health & Social Care (preferred)
Work Location: In person
Job Types: Full-time, Permanent
Pay: £14.00-£15.00 per hour
Work Location: In person
Reference ID: CH-0002