Manufacturing Operations Support Engineer
Join us as a Manufacturing Operations Support Engineer at Biocomposites.
About the Company
Biocomposites, Ltd. is an international medical devices company specializing in infection management products for bone and soft tissue. Located in Keele, Staffordshire, UK, with global operations across Europe, USA, Canada, Argentina, China, and India, we impact over 1 million patients annually.
Role Overview
The Manufacturing Operations Technical Support Engineer will support UK operations by establishing, maintaining, tracking, and reporting activities of the technical support team. The role reports to the Continuous Improvement and Technical Support Manager.
Location & Working Pattern
Primarily based in Keele, with responsibilities across the production facility and warehouse. Standard hours are Mon-Fri, 9:00-17:00, flexible as needed.
Key Responsibilities
1. Collaborate with operations and leadership to optimize resource allocation.
2. Develop and maintain KPIs and dashboards for operational and technical support teams.
3. Establish and execute technical support goals aligned with company objectives.
4. Drive continuous improvement initiatives and communicate progress.
5. Support label and IFU processes, CAPA/Complaints management, and new product introductions.
6. Assist in process training, risk assessments, and validation activities.
7. Lead Value Stream Mapping to identify efficiencies and champion 5S initiatives.
Required Experience
* Experience in a continuous improvement environment with proven successes.
* Ability to interpret technical issues and translate into operational benefits.
* Proficiency in PowerPoint, Excel, and Teams.
* Strong communication, presentation, and management skills.
* Ability to work effectively within a diverse team in a matrix organization.
What We Offer
* Competitive salary and benefits.
* Opportunities for growth and development.
* Inclusive, engaged team culture.
Who We're Looking For
Passionate, open-minded individuals eager to evolve, collaborate, and make a difference.
Additional Benefits
* Company events, pension, employee discounts, travel support, parking.
Job Details
* Seniority Level: Entry level
* Employment Type: Full-time
* Job Function: Information Technology
* Industry: Medical Equipment Manufacturing
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