We are seeking a skilled Master Technician to join our team at Berry BMW in Cobham.
This role is ideal for individuals passionate about delivering exceptional vehicle maintenance and repairs, along with providing outstanding customer service.
* Perform high-quality vehicle maintenance and repairs, adhering to manufacturer standards and guidelines to ensure safety and reliability.
* Conduct thorough inspections of vehicle components to assess wear, damage, or necessary replacements.
* Provide expert technical advice to customers, ensuring clear and professional communication.
* Maintain high customer service standards, fostering trust that encourages repeat business and referrals.
* Collaborate effectively with the service reception team and workshop control for seamless workflow and customer satisfaction.
* Perform BMW Rita sessions.
* Support and guide fellow Technicians in the workshop, promoting teamwork and knowledge sharing.
The ideal candidate will meet the following requirements:
* BMC certification as an electric vehicle technician, or equivalent experience with another premium marque.
* Certified experience as a BMW or other premium marque technician.
* NVQ Level 3 in Light Vehicle Maintenance & Repair, or an equivalent qualification.
* Thorough understanding of vehicle safety standards and guidelines.
* Strong problem-solving skills with attention to detail.
* Ability to meet efficiency targets while maintaining quality.
* Ability to work well within a team environment.
* A current valid MOT license is advantageous but not essential.
* Valid UK driving license is required.
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