Infrastructure Engineer - (3rd Line Support) | Altrincham (Hybrid Working)
Here at Burns Sheehan, we have exclusively partnered with a well-established technology solutions provider who are looking for an experienced Infrastructure Engineer to join their team. This is a key role supporting both on-premise and private cloud environments, delivering installations, migrations, and technical support for their in-house applications.
As the Infrastructure Engineer, you'll act as a primary technical contact for customers, delivering 3rd line support, installations, migrations, and ongoing optimisation of business applications. Alongside this, you'll play a key role in maintaining and enhancing cloud infrastructure, ensuring systems run efficiently, securely, and in line with industry best practice.
This role would suit someone who enjoys problem-solving, can explain technical concepts to a variety of audiences, and thrives when managing multiple priorities in a fast-paced environment.
What you'll be doing:
* Providing 3rd line technical support for on-premise and hosted customers
* Owning complex incidents and seeing them through to resolution
* Strong background in infrastructure engineering, cloud hosting, and 3rd line support
* Experience with installation, migration, and configuration of applications
* Solid understanding of private/public cloud operations (Oracle experience is preffered)
* Documenting processes for installation and migration
* Troubleshooting server, application, and compatibility issues
* Staying up to date with product updates and emerging technologies
What we're looking for:
* Strong background in infrastructure engineering and 3rd line support
* Experience across Microsoft Stack, Linux Servers, VMWare, Networking
* Experience with installation, migration, and configuration of business applications
* Excellent problem-solving skills and the ability to work under pressure
* Clear and concise communication skills for technical and non-technical audiences
* Strong organisational skills and attention to detail
Package & Benefits:
£40,000 - £50,000 per year
Private medical cover, Company pension, Life insurance
Once per Month - Altrincham(minimum)
If you're looking for a role where you'll have ownership of technical projects, direct customer interaction, and the chance to make an impact, we'd love to hear from you.
Infrastructure Engineer - (3rd Line Support) | Altrincham (Hybrid Working)
Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.
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