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Customer Service - German Speaking, Cardiff
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Client:
Terry Soot
Location:
Cardiff, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
33d404217156
Job Views:
6
Posted:
18.06.2025
Expiry Date:
02.08.2025
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Job Description:
What we are looking for:
* A minimum of 6 months customer service experience (ideally with contact centre experience).
* German native speaker.
* You will have a natural passion for delivering exceptional customer service and be able to build rapport quickly with customers.
* You will have good listening skills and be intuitive to identify and react to how customers are feeling and be able to respond in a positive and engaging manner.
* Excellent problem-solving skills.
* Excellent written and verbal communication skills (native German).
* Strong attention to detail.
* Ability to work to targets but ensure customer experience is your primary focus.
* Ability to multi-task and use various systems whilst engaging with customers over the phone, on live chat or over email.
* You must be 18 years of age or older.
Mandatory DBS and Credit Check Requirements:
* You must have no unspent criminal convictions.
* You must have no adverse credit or CCJs.
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