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Job Title: Contract Coordinator
Salary: £27,-£32, per annum
Contract: Fixed Term Contract
Type of Employment: Full Time
Hours: 40 hours per week
Location: Mitie, T2 Trinity Park, Bickenhill Lane, Birmingham, West Midlands, England, B37 7ES (Office 1 day per week)
Mitie Fire Protection is expanding, and we are looking for a highly organised and proactive Contract Co-ordinator to support the delivery of our national fire protection contracts. This role is central to keeping programmes on track, supporting our operational teams, and ensuring our clients receive a high-quality, reliable service.
If you enjoy a fast-paced environment, problem-solving, and keeping everything running smoothly behind the scenes, this could be the perfect role for you.
What You'll Be Doing
1. Coordinating day-to-day operations across multiple contracts
2. Scheduling engineers and arranging site access, RAMS and job packs
3. Managing shared inboxes and responding to client and internal queries
4. Tracking job progress, deadlines and deliverables
5. Updating CAFM systems, client portals and internal trackers
6. Raising purchase orders, processing GRNs and supporting finance workflows
7. Producing compliance packs (photos, reports, certs, evidence logs)
8. Liaising with Contract Managers, Surveyors, Engineers and subcontractors
9. Preparing reports, spreadsheets and documentation for client meetings
10. Ensuring all work follows compliance, H&S and internal procedures
11. Supporting mobilisation and close-out activities across contracts
Questions to Ask Yourself Before Applying
12. Do you thrive in a fast-paced environment with changing priorities?
13. Can you stay calm, organised and accurate under pressure?
14. Are you able to manage multiple tasks and deadlines at the same time?
15. Do you enjoy problem-solving and finding solutions when information is incomplete?
16. Are you confident communicating with clients, managers and engineers?
17. Do you take ownership of your work and follow tasks through to completion?
18. Are you comfortable learning new systems and technical terminology quickly?
19. Do you pride yourself on accuracy and attention to detail?
If your answer is yes, this role will suit you well.
What We're Looking For
20. Experience in administration, coordination or scheduling roles (FM/construction/fire protection desirable)
21. Strong organisational skills with the ability to manage multiple priorities
22. Confident communicator with a professional approach
23. Proficient in Excel, Word, Outlook and digital workflows
24. Experience with CAFM systems or SAP (desirable)
25. Strong attention to detail and a proactive problem-solving mindset
26. Ability to build positive relationships with internal and external stakeholders
27. Comfortable working to deadlines and maintaining accuracy under pressure
What We Offer
28. Competitive salary
29. Career development and training opportunities
30. Supportive team culture
31. Hybrid working options (after training)
32. Access to Mitie benefits and recognition schemes
Health, Safety & Compliance Responsibilities
33. Follow all Mitie H&S policies and safe systems of work
34. Ensure data and documentation are handled securely
35. Report any hazards or issues promptly
36. Support compliance across all operational processes
Ready to Apply?
If you'd like to be part of a growing fire protection division and enjoy keeping complex projects running smoothly, we'd love to hear from you.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .