We are looking for a Business Support to join Thames Water permanently.
Working Location – Bishops Stortford - CM22 7QL, Bracknell - RG42 5NE, East Hyde - Luton - LU1 3TS, Maple Lodge - Rickmansworth - WD3 9SQ, Rye Meads Sewage Works - SG12 8JY, Slough - SL1 9EB
Working Hours - 36 hours per week, Monday – Friday.
What will you be doing as a Business Support?
You will provide administrative support to Performance Managers to enable them to meet their operational and commercial objectives.
1. Manage SharePoint, adding and modifying documents.
2. Organise meetings & conference calls, produce agenda packs and capture actions.
3. Disciplinary note-taking.
4. Manage the administration of changing the Out of Hours phone, if applicable.
5. Create and distribute a daily out-of-hours report.
6. Collate and report abnormal weather when appropriate.
7. Co-ordinate/audit the completion of weekly and monthly reports, e.g. cockpit report.
8. Run resourcing reports on overtime/call-out hours worked, if required.
9. Assist the Performance Manager with facilities issues at the site base for the day. (e.g. deliveries and visitors)
10. Raise and track jobs for EMCOR.
11. Support the management of site meeting rooms.
12. Order and chase PPE, phone, stationery, tough books, laptop, ID badge, etc.
13. Support the booking of new starters onto training (e.g. induction, technical training, H&S training)
14. Raise safety hazards on safeguard when required by technicians, performance managers or other site visitors.
15. Create weekly Safeguard reports, including near misses, overdue action reporting and monthly SHE audits completed.
16. Raise and receipt all orders for all Performance Managers and operational teams.
17. Support the finance department in the completion of KSB2.
18. Organise sessions on sites, e.g. frontline engagement sessions or occupational health visits.
To thrive in this role, the essential criteria you’ll need are
19. Extensive office administrative experience.
20. Fully proficient at using IT systems, ideally with experience of using purchasing systems to raise and receive orders.
21. Confident using Excel to analyse and manipulate data.
22. Highly organised and motivated.
23. A team player and able to work independently.
24. Able to consistently produce work of a high standard with strong attention to detail.
25. Excellent interpersonal skills - able to communicate in a friendly, open and constructive manner with a range of people.
26. Able to work on own initiative with minimal supervision and be proactive.
What’s in it for you?
27. Offering a salary up to £32,000 per annum, depending on skills and experience.
28. 24 days holiday per year, increasing to 28 with the length of service. (Plus bank holidays)
29. Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
30. Personal Medical Assessments – Open to all once a year.
31. Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
32. GymPass, a free fitness plan and access to several wellbeing apps for you and up to three family members, as well as discounted plans nationwide.
33. WeCare, a variety of health and wellbeing services for you and your family, including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get fit programmes and access to a nutritionist.
34. Benefits on Tap, access to discounts, cashback and instant vouchers.
35. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid
36. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
37. Ongoing performance development reviews to help you be your best and identify growth opportunities.