Overview
Join to apply for the Senior HR Advisor role at OCS.
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our TRUE values are Trust, Respect, Unity, and Empowerment.
About The Role
Days of Working: Monday to Friday. We are seeking an experienced and proactive Senior HR Advisor with a strong background in Employee Relations (ER) to join our dynamic HR team. This role provides expert guidance and support on a broad range of ER matters, ensuring legal compliance, consistency, and best practice across the organisation.
Responsibilities
* Act as the primary point of contact for complex employee relations cases, including disciplinary, grievance, capability, and absence management.
* Coach and advise managers on handling sensitive people matters in line with HR policy and employment legislation.
* Lead or support investigations into ER issues, ensuring thorough, fair, and timely resolution.
* Partner with senior managers and stakeholders to identify and mitigate ER risks.
* Support organisational change processes including restructures, TUPE, and redundancy consultations.
* Monitor and analyse ER case trends to inform HR strategy and policy development.
* Contribute to the development and delivery of ER-related training to line managers.
* Keep up to date with changes in employment law and ensure HR practices reflect legal and regulatory requirements.
* Support the implementation of HR initiatives and projects as needed, particularly those that impact employee engagement and workplace culture.
Qualifications
* L5 CIPD or working towards
* Experience working within Employee Relations/ Employment Legal
* Self-motivated and able to work effectively in a fast-paced environment
* Experience of working within a shared service HR delivery is desirable
* Experience utilising a Case Management Tool
Why join OCS?
OCS is ranked 36th on Glassdoor’s Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated. Our Catering team offers breakfast and lunch services at our Ipswich head office, along with free coffee, hot chocolates and a replenishable fruit basket. The OCS Academy provides a range of courses and resources to grow your personal skills and advance your career. With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
How To Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest. You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
Equal opportunity statement: We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Job Details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Human Resources
* Industries: Facilities Services, Hospitality, and Outsourcing and Offshoring Consulting
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