Job overview
We are seeking a position of a ward clerk covering a 5 days service on The Mary Anning Unit. You need to be flexible and reliable to provide an efficient and effective reception service to patients, visitors and the wider multi-disciplinary team.
A flexible approach to a working shift pattern is required, this does not include night shifts. You will need excellent interpersonal and communication skills who can work well under pressure, using initiative & common sense.
Main duties of the job
The Mary Anning Unit is a busy, yet friendly place to work. The department is currently split over two areas with a total of 26 beds but will shortly be relocating to its former site with a maximum potential of 41 beds providing care of the older persons. The ward has a high volume of admissions and discharges, and prides itself on being a welcome and friendly environment for both our staff and patients.
You will be responsible for taking phone calls, liaising with the nursing team and booking transport for the patients, if required. You will also be required to maintain the electronic systems including PAS, Patient tracker and Electronic Discharge summaries ( EDS)
Experience of working in a busy environment is desirable but not essential. However, the ability to be a team player and have the desire to support the team in providing an excellent service for our patients, their families, & carers, most definitely is!
Working for our organisation
At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff
Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role.
Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.
Right to Work in the UK: This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.
Detailed job description and main responsibilities
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Person specification
Education, Qualifications & Training
Essential criteria
* Educated to GCSE Level or equivalent
Desirable criteria
* Level 3 NVQ in Administration or equivalent
Skills, Abilities and Knowledge
Essential criteria
* Clerical experience within the last 3 years
* Experience of working with computer systems
* Evidence of ability to communicate with all levels of staff and members of the general public
* Evidence of ability to work on own initiative but also part of a team
* Evidence of ability to respond to quickly changing priorities and organising and prioritising own workload to meet deadlines.
* Evidence of ability to share knowledge and skills with new members of the team and provide support on a daily basis
* An understanding of the meaning of confidentiality and the requirement for this to be maintained.
Desirable criteria
* Knowledge of PAS system, booked admissions or other database system
Experience & Knowledge
Essential criteria
* Pervious experience within a clerical environment in a Health care setting
Our Mission
Outstanding care for people in ways which matter to them.
Our Vision
Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.
Our Values
Integrity, Respect, Teamwork, Excellence
We are a Trust that celebrates diversity and we are committed to creating an inclusive environment for all employees. We would welcome applications from people in all under-represented groups.
PLEASE READ THE FOLLOWING IMPORTANT INFORMATION CAREFULLY BEFORE YOU SUBMIT YOUR APPLICATION
Please read the job description and person specification carefully to ensure your application reflects the knowledge, skills and experience required.
The closing date/interview date is subject to amendment; this vacancy may therefore expire at short notice, so we recommend that you submit an application at your earliest convenience. We reserve the right to close any vacancies without notice.
Shortlisted applicants will be contacted via email; therefore it is important that you check your personal email account regularly.
Unfortunately we are unable to respond to every application; if we do not contact you within 4 weeks of the closing date, please be advised that you not have been shortlisted on this occasion.
You can contact us on 01305 254655 to find out whether you have been shortlisted or if you would like feedback.