Overview
Retail Sales Assistant - Jollyes The Pet People - Belfast. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a great career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Belfast store. This is a fantastic opportunity to join a company voted Best Retailer 2024 (<£250m t/o) by Retail Week and included in the Sunday Times 'Best Places to Work' list.
What do we need from you?
Your role as a Sales Assistant will be to help your store colleagues maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership.
* We are seeking people with a fun personality who are great at interacting with pets and people.
* Enjoy the challenges of a fast-paced retail workplace.
* Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach.
* Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together.
* A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days.
* Part time, permanent position – 12 hours per week
About Jollyes The Pet People
Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for Best Retailer 2024 (under £250m t/o), and listed in the Sunday Times Best Places to Work, we welcome applications of all ages (16+). Accredited by RestLess as an age inclusive employer and aligned with the Pet Sustainability Coalition, we are pet-friendly and committed to people and the planet.
Benefits
* £8.18 - £12.21 per hour plus bonus potential up to £1000 p.a. paid in two installments, terms and conditions apply.
* iTrent financial wellbeing package powered by Wagestream, enabling access to earnings before payday plus discounts and savings benefits.
* Retail Trust membership – counselling, wellbeing and financial support for the retail industry.
* Colleague ‘Treats’ – discounts at up to 800 high street retailers and online providers.
* Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, fitness programs, dentist on demand.
* 30% off Jollyes branded products and 20% off other brands in store (groomers and pet clinics included).
* Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%).
* Free colleague uniform and on-site parking.
* Additional paid leave for wedding, new pet at home, and birthday off.
* Enhanced Maternity leave – full pay for 26 weeks, then SMP (or 6 weeks full pay, then 33 weeks SMP if under 2 years service).
* Enhanced Paternity leave – partners to receive 4 weeks full pay (or 2 weeks full pay under 2 years service).
* Top Dog Award scheme – recognition for great service with a day off and badge/certificate.
* Buy/Sell holiday scheme – purchase or sell up to 5 days, subject to minimum entitlement.
* Cycle2Work scheme – up to 47% off a new bike and accessories.
* Care concierge support for colleagues who are carers.
* Alvie health coaching and cancer support services.
* Discounted membership for David Lloyd Clubs.
* Learning & development for future progression into specialist or management roles.
* Pro rata for part-time colleagues.
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