Responsibilities
1. Manage claims processing in line with Starr and Lloyd's Minimum Standards;
2. Process Electronic Claim Files (ECF) in line with Lloyd's Minimum Standards;
3. Effective management of Claims oues, including reporting to and sign off by the Claims Manager and or Senior Claims Adjuster, where appropriate;
4. Provide support and claims data as requested by Underwriters and/or Claims Managers in attracting new business and maintaining existing clients;
5. Produce timely and accurate large loss forms for Senior Management's review.
6. Attend client meetings with Underwriters and/or Claims Managers (UK or internationally) in order to provide specific claims handling expertise or relationship management for the account;
7. Ensure Coverholder / Third Party Administrators (TPA's) submissions arepliant with the Service Level Agreement through review and approval of claims in excess of delegated authority;
8. Ensure the items on the Non Moving Report (diary) and update claims records with the current status in order to reduce the volume of outstanding claims;
9. Liaise with CST to ensure that claims errors/warnings for Syndicate Claims Messages (SCMs) and Underwriter Settlement Messages (USMs) are cleared by each month end;
10. Liaise with CST to ensure that claims errors/warnings for LIMCLM are cleared by each month end;
11. Ensure claims files are recorded accurately on the claims system;
12. Ensure that the file isplete and contains all relevant documents;
13. Ensure that binding authority and cover holder claims are processed in line with Starr standards;
14. Produce ad-hoc claims reports and statistical support to underwriters as required.
Experience Required
15. PI and Cyber claims experience in Lloyd's/London Market;
16. Knowledge of market wording/clauses;
17. Up-to-date knowledge of claims activity and handling to inform future underwriting decisions.
Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we'remitted to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people. Job ID JR3450