We are currently looking for an experienced Head Waiter/Waitress to join the Food & Beverage team at a 5 star Hotel in Kelso. This is a permanent, full-time position. There is accommodation available to rent.
The Head Waiter/Waitress will support the Restaurant Manager with the day-to-day running and ensures the smooth delivery of service and creating an exceptional and memorable food and beverage experience for our guests.
Key Responsibilities:
· To work as part of a team, supporting and helping each other with developing and operating all aspects of the business.
· You will deliver a memorable food and beverage experience for our guests, assisting them with menu choices in an informative and enthusiastic way.
· Attitude is to be second to none so ensure a friendly, professional, helpful, and courteous service to the customer always: and the same to your colleagues.
· Provide effective delivery while maintaining quantity and quality throughout service. · Collect and have clean equipment for all aspect of your Mise-en-place.
· To adhere to all Health & Safety, Emergency, Fire and Hygiene procedures in accordance with company policy and government regulations.
· You will maintain the highest standards of service and presentation throughout the Restaurants and Bar service periods.
· You will maintain consistent and effective communication with all departments to ensure the smooth running of the F...