Employer description: IT Answers provides managed IT services, cloud solutions, and cybersecurity to help businesses boost efficiency, security, and digital transformation. Overview: IT Answers are seeking a motivated IT Network Technician Apprentice who is eager to begin their career in IT networking. This apprenticeship provides hands-on experience, structured training, and mentorship from senior professionals within our Managed Service Provider (MSP) environment. You will support our network engineering team by assisting with troubleshooting, installations, and ongoing maintenance of client networks. Responsibilities: Assist in providing first-line support for network-related queries and issues. Support senior engineers in the configuration, deployment, and troubleshooting of routers, switches, firewalls, and wireless infrastructure. Monitor network performance and assist in identifying and resolving issues Help maintain accurate and updated network documentation. Participate in customer site visits alongside experienced engineers to gain practical on-site experience. Learn and apply best practices related to network security, protocols, and infrastructure management. Engage proactively in training sessions and achieve relevant certifications as part of your apprenticeship. Desirable skills: A strong interest in IT and networking technologies. Good analytical and problem-solving skills. Excellent communication skills and a professional attitude. Ability to work well within a team and demonstrate initiative. Entry requirements: 3 GCSEs (or equivalent) at grades 4 (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3 (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, Monday to Friday, 8:30am - 5:30pm with 1 hour lunch break. Benefits: Onsite parking available. Communal rooftop garden. Progression opportunities. Modern office with cycle storage, lockers and showers. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!