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Estates & stewardship manager

Telford
Bournville Village Trust
Manager
Posted: 5 September
Offer description

Overview

Are you interested in estate, property and leasehold management, have great people skills and a desire to make a difference? Then this is an unmissable opportunity to work for an organisation like BVT. We are looking for an Estates & Stewardship Manager to work in Lawley, being part of our Estates & Stewardship Team, to deliver expert estate management, stewardship, property alterations, community development and guidance to a wide range of customers.


Responsibilities

* Lead the Estates and Stewardship Team to deliver a consistently high quality, Estates and Stewardship service (tenure neutral) to our residents and communities.
* Be a key member of the Estates and Stewardship Services Leadership Team, supporting the Head of Service with the development and implementation of organisational and team
* Lead on the development and review of policy, processes and system improvements and the creation and delivery of your Team Plans.
* Lead, manage, coach and develop the Estates and Stewardship Team to ensure continual improvement in business performance, value for money and customer satisfaction.
* Work in partnership across BVT and external partners to ensure delivery of BVT’s Corporate Plan, legislative and regulatory compliance.


Candidate Profile

You will be values driven and focused on delivering great services.

We look for talented people from a wide range of backgrounds who are just as passionate about our values of partnership, fairness, quality, integrity and innovation as we are.

You will bring drive, tenacity, a credible track record of leadership and of building strong, supportive and effective working relationships with key stakeholders that deliver real and valuable outcomes. You will bring the following key experience and skills for the role:

* Good Standard of education or relevant professional qualification Or significant experience in the sector
* Strong leadership skills in teams achieving business goals, KPIs and team and individual targets.
* Financial and performance management, including management of budgets and delivering value for money.
* Excellent track record of identifying and implementing improvements to services and processes.
* Demonstrable experience of strong partnership working and contract management.
* Experience of working in Estate Management, Housing, Building, Property or Planning (or a combination)
* Customer focused and a commitment to quality and a positive customer experience.
* Excellent communication, organisational, problem solving and ICT skills.
* Flexibility of working to meet service expectations which will include evenings and weekends.


Benefits

* Basic 32 days holiday (29 days basic, 3 days at Christmas) plus 8 statutory days.
* Flexible Working.
* A competitive employer contributed pension scheme of 10%
* Healthcare scheme which is free to all employees offering cashback towards optical, dental, therapy treatments, consultations and scans together with counselling sessions and a 24 hour helpline
* Savings on leisure activities with Trust Treats, offering discounted products and services both online and on the high street. You can make savings on your everyday shopping, holidays and insurance.
* Enhanced maternity, paternity, adoption and shared parental leave.
* Extensive support towards learning and development ensuring that all staff are offered opportunities to develop their skills and careers.
* Life assurance 4x annual salary.


Meet BVT – who we are and what do we do?

Creating and sustaining communities where people can thrive is our mission and is based on the principles and legacy of our founder, George Cadbury. We are inspired by his legacy, but not afraid to be bold and innovative to meet the needs of people today and in the future. We provide a diverse and comprehensive range of services to communities in Birmingham and Telford. We own and manage some 8,000 properties, and have significant estate management, commercial and agricultural portfolios.

To understand more about our work, including our aims of place-shaping, community building, championing people and providing great homes, you can read our Corporate Plan 2023-32 at https://www.bvt.org.uk/publications/corporate-plan-summary-2023-32/

Visit: www.bourvillagetrust.co.uk for more information on how to apply

If you require reasonable adjustments and/or support in completing our application process, please contact the HR team by calling on 01216671148 or email HR@bvt.org.uk. If you are experiencing issues with the website or accessing the application form, please use the same contact details.

Closing date: Tuesday 26th August 2025

Interview dates: Stage 1 – 3rd and 4th September 2025

Stage 2 – 12th September 2025

Strictly no agencies.


Seniority level

* Mid-Senior level


Employment type

* Full-time


Job function

* Management and Customer Service


Industries

* Non-profit Organizations, Housing and Community Development, and Housing Programs
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