We have a fantastic opportunity to join the Retail Product teams at Greggs as an Agile Delivery Lead.
This is an exciting time to join us - we're on a journey to embed AI into how we build and deliver software, and we're looking for someone who can help our teams harness that potential while maintaining the high-quality, collaborative delivery culture we're proud of.
We can offer you:
* Management Bonus Scheme which is worth up to 12.5% of your salary
* Pension scheme with matching employer contributions up to 7%
* Colleague discount, up to 50% off our own-produced products
* Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year
* 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day
* The opportunity to purchase additional annual leave twice a year
* Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate
* Private Medical Insurance which is free for you and subsided for your dependants
* Income Protection should you become unable to work due to long‑term sickness
* Death in service benefit which provides a lump‑sum payment equal to 4 times your year's salary
* Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family
* Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support
* Savings and discounts, including digital gift card discounts, online cashback, in‑store and online coupons and lifestyle offers
* Career progression and learning and development opportunities
* A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge
* Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another
About the role
* This is a full‑time role, however flexibility in this will be considered
* We know that having a work‑life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
* The base location for this role is Innovate House, Longbenton, NE12 8EW
What you'll do
* Facilitate agile ceremonies and ensure clear communication with stakeholders, providing regular updates on roadmap status, risks, and dependencies
* Collaborate with product owners, analysts, and development teams to prioritise and refine the product backlog, ensuring a well‑defined and actionable scope
* Drive responsible AI adoption, embedding AI literacy across the team
* Contribute to Greggs' AI delivery strategy alongside the Technology Delivery Manager and wider engineering teams
* Contribute to the creation and delivery of Agile delivery strategy, helping to continuously optimise ways of working
* Champion a great team culture where people feel motivated, supported, and able to enjoy the work they do while delivering great outcomes in a fast‑paced environment
* Lead teams through change and uncertainty with an open mindset, fostering resilience, accountability, adaptability, and continuous learning
* Coach and develop team members, resolving conflicts and impediments, enabling them to maximise their potential and contribute to delivery success
* Build and maintain strong stakeholder relationships across product, senior management, and wider business functions
About you
You will fit right into this role if you:
* Proven experience as an Agile Delivery Lead, Scrum Master, or similar role, successfully leading and delivering using agile methodologies
* Experience in workflow management tools such as Azure DevOps and Jira. Azure DevOps experience desirable but not essential
* Excellent communication, and stakeholder management skills, with the capacity to influence and build relationships at all levels of the organisation
* Strong problem‑solving and decision‑making skills, with the ability to navigate through challenges and make data‑driven decisions
* Strong analytical skills, with practical knowledge and understanding of using data to inform and drive decisions.
* In depth understanding and practical experience with agile frameworks such as Scrum, Kanban, or SAFe, and their application in different contexts
* Ability to inspire and motivate teams and drive delivery success
* Ability to adapt to business needs, and to be pragmatic in your approach to decision making
About Greggs
Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard‑working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.
* Salary Circa £55k per annum, depending on experience
* Frequency Annual
* Job Reference greggs/TP/59619/58758
* Contract Type Permanent
* Contract Details Monday to Friday, however some flexibility may be required depending on business needs
* Contract Hours Full time
* Closing Date 23 June, 2026
* Job Category Head Office
* Business Unit IT & Business Change
* Location Newcastle Upon Tyne, United Kingdom
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