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Technical services manager (system support)

Wishaw
NHS Scotland
Technical services manager
€35,000 a year
Posted: 26 March
Offer description

The Role

The post holder is to effectively and efficiently manage the PSSD Computer Aided Facility Management (CAFM) and Estate Asset Management System (EAMS) systems through the use of in‑house and contract staff as appropriate. To work with managers and other stakeholders to implement additional system functionality and service deliveries. Manage and interpret the data sets within the Computer Aided Facility Management (CAFM) and Estate Asset Management System (EAMS) systems; ensuring statutory and mandatory information is record and archived appropriately & produce technical reports.


NHS Lanarkshire

Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital‑based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.


What we'll need you to bring

The post holder should be educated to/working towards/operating at degree level or equivalent in an appropriate discipline.;

* Management/Engineering/Building;
* business information technology;
* business systems engineering;
* computer science;
* information technology; or
* equivalent qualifications, training and learning programmes/courses.

With specialist knowledge and experience in an operational management in a healthcare setting or commercial environments ensuring that the level of expertise can be utilised to deliver leadership within speciality.

* Further education/evidence of Continuous Professional Development in area of speciality including study days/courses/post graduate qualification.
* Post graduate expertise within speciality that demonstrates the required breadth of knowledge required to lead safety, effectively and efficiently.
* The post holder should have demonstrable experience of change management, preferably within a Management/Engineering/Building environment and should have a detailed understanding of the operational requirements of the service.
* The post holder will possess excellent team‑working/leadership skills and have the ability to motivate others and work using own initiative
* An understanding of the relationship between Acute and Primary Care would be advantageous together with experience in the implementation of new technologies in health settings.
* The post holder will have a role in the interpretation and application of relevant policies as they relate to the systems. An understanding of clinical processes including guidelines, standards and clinical protocol development would be advantageous.
* Excellent verbal and written communication skills and experience of business case development are essential, together with strong people management skills with an ability to influence change.

An understanding of project management as it relates to IT Systems deployment is required.

Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.


It would be great if you also have

* The post holder requires to be professionally qualified and a hold membership of an appropriate professional body.
* Corporate member of an appropriate professional body, related to building services engineering and or estates management.
* Proven track record in building services engineering and or estates management.
* Management experience and knowledge of building services engineering gained in a complex building maintenance environment.
* Specialist knowledge and experience in an operational management post in healthcare or related commercial environment is required, plus a qualification in operational management, (if not taken as part of the degree) is required to fulfil the duties and responsibilities of the post
* Demonstrate sound knowledge and understanding of Statutory Standards & the management of Health & Safety
* A good knowledge of current NHS specific legislation is highly desirable with an IOSH qualification
* Microsoft certification is highly desirable.
* Have highly developed physical skills and accuracy, for the manipulation and preparation of drawings/data using CAD, CAFM and EAM systems.
* Have sound knowledge and experience of CAFM and EAM systems, the ability to generate and present complex reports.
* Experience of contract management, auditing,
* contract specification, procurement and evaluation of tenders / proposals
* Team player as well ability to work on own, with man management experience and leadership qualities, adaptable, logical and methodical I approach to problem solving, with the ability to work out what is needed for a task to succeed.
* Have excellent problem solving and good interpersonal skills, with the ability to manage change.
* The ability to take responsibility and work cooperatively with other as well as being highly motivated and self‑directed.


Contract type

* Permanent
* Full time
* 37 hours


Location and Working Pattern

This role will be based in Technical Services within University Hospital Wishaw

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.


Looking to find out more?

If you’re looking to find out more, then we would love to hear from you!

Please contact Harry Campbell, Head of Technical Services on harry.campbell@lanarkshire.scot.nhs.uk

For enquiries regarding the application form or recruitment process, please contact Stephanie McNeill, Recruitment Administrator on stephanie.mcneill@lanarkshire.scot.nhs.uk (Please remember to include the job title and reference number in your email)


Why NHS Lanarkshire?

Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

Some of NHS Lanarkshire’s benefits include:

* A minimum of 27 days annual leave increasing with length of service
* A minimum of 8 days of public holidays
* Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)
* Paid sick leave increasing with length of service
* Occupational health services
* Employee counselling services
* Work‑life Balance policies and procedures

NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.


Further Information

For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.

Additional Information for Applicants

* Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early.
* For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
* Please check your e‑mail regularly (including junk & spam folders) as well as your Jobtrain account for updates.
* We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
* Once you have submitted your application form you will be unable to make any amendments

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience or any other dimension that can be used to differentiate people from one another.

*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third‑party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Right to Work within the UK

NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.

We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk.

Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire.

Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.

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