Overview
Customer Delivery Driver – Gainsborough Superstore at Tesco, Gainsborough, England, United Kingdom.
As a Customer Delivery Driver, you’ll be the face of Tesco out on the road, delivering to customers’ homes and providing great service with a smile. Roles are hands-on, physical, and varied, with support from Managers and colleagues backing you at the base.
Availability and hours
We offer a minimum of 16 guaranteed hours per week, with opportunities to work fewer hours (minimum 12) if desired. Availability windows are used to schedule contracted hours, with 3 weeks’ notice of shifts. We aim to support flexibility if your available times are close to, but not exactly, the advertised times.
Availability example (Times are in local store hours):
* Sun: 08:00–18:00
* Thu: 08:00–18:00
* Fri: 19:00–23:00
Rate of pay and benefits
Pay starts from £13.35 per hour; increases to £14.56 per hour for stores inside the M25. Additional payments may apply depending on location.
Holiday entitlement starts at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays). Benefits include Colleague Clubcard discounts, wellbeing resources, life cover, pension with employer matching, flexible working options, uniform, and access to colleague networks.
Your responsibilities
You will be responsible for delivering your part of the customer shopping trip by:
* Ensuring the van and trays are clean and tidy; keeping the back yard clean and free of rubbish.
* Washing trays as part of the tray wash process and ensuring the van is loaded and roadworthy.
* Communicating with customers about substitutions or changes to orders and offering refunds when appropriate.
* Delivering within the customer’s time slot and contacting the customer if you’re running early or late.
You will also:
* Build relationships with colleagues to foster team spirit and ensure the store serves customers well.
* Interact warmly with customers and colleagues, adapting to changing needs and contributing ideas for improvement.
* Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months with no more than 3 penalty points.
Requirements
* Customer-focused approach with the ability to communicate effectively and be friendly and helpful.
* Energy and drive to deliver beyond expectations while balancing home and work life.
About Tesco
Tesco’s vision is to become every customer's favourite way to shop, with a core purpose of Serving our customers, communities and planet a little better every day. Tesco is committed to diversity, equity and inclusion and an accessible recruitment process. We support flexible working and a range of colleague benefits.
Note: Some country-specific rules (e.g., age requirements, working times) may apply. For more information about Tesco, please visit www.tescoplc.com.
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