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Customer services administrator apprentice

Preston (Lancashire)
Getting In
Customer service administrator
Posted: 20h ago
Offer description

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Apply to: Customer Services Administrator Apprentice

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Customer Services Administrator Apprentice

, Apply From: 05/07/2025


Learning Provider

Delivered by CT SKILLS LIMITED


Employer

CT Skills


Vacancy Description

* Daily office duties (including filing & collation of reports)
* Accurate order input & conversations with customers
* Effective customer liaison
* Efficient processing of customer issues & query resolution by liaising with other departments
* Optimising customer on time in full (OTIF) expectancy
* Effective planning of finished goods to maximise load fill
* Supporting the Dispatch team with booking deliveries
* Report to and work closely with the Customer Services Manager/Team Leader & Operations Managers
* Build effective working relationships with customer base
* Interaction with the production & despatch teams
* Work collaboratively with the wider sales team
* Good IT Skills including Microsoft Word and Excel
* Minimum of 6 hours per week spent on apprenticeship work and training


Key Details


Vacancy Title

Customer Services Administrator Apprentice


Employer Description

Board24 is the largest independent sheet feeder in the UK and manufactures corrugated board at three sites - Coalville, Preston and Eurocentral. You will be joining a team of 6 with plenty of opportunities for progression once you have completed your apprenticeship. Board24 have previously supported apprentices who have continued learning and developing in their careers!


Vacancy Location

170 Longridge Road, Ribbleton, Preston, PR2 5BP PR2 5BP


Wage Frequency

Custom


Number of Vacancies

1


Vacancy Reference Number

1000329335


Key Dates


Apply From

05/07/2025


Closing Date For Applications

2025-08-02 11:58:59


Interview Begin From


Possible Start Date

2025-08-04 12:00:00


Training


Training to be Provided

Working towards your Customer Service Specialist Level 3 Qualification, you'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about modules including the organisation & role fundamentals, customer management and the customer experience. You will be given a minimum of 3-hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3-hours of training from your employer.


Learning Provider

CT SKILLS LIMITED


Skills Required

Administrative skillsAttention to detailCommunication skillsCustomer care skills

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