Aboutus:
Convertedinis a marketing operating system for eCommerce. It utilizes data andshoppers insights to create personalized multichannel marketingthat boosts customer engagement and maximizes their return on theirmarketing budget by leveraging artificial intelligencecapabilities. Convertedin has helped more than 800 eCommerceworldwide.
About TheJob:
Yourrole will involve the creation of software systems and automatedsolutions to address operational needs within Convertedin.Yourduties will encompass overseeing computer systems and establishingalert mechanisms to address a range of operational challenges thatour computer systems may encounter.Ultimately you will collaboratewith our Infrastructure and Security team to guarantee the seamlessdelivery of products and services within Convertedins computersystemenvironment.
Responsibilities:
* Provide primary operational support for multiple largescaledistributed software applications
* Participatein system design consulting platform management and capacityplanning
* Partner with engineering teams toimprove services through rigorous testing and releaseprocedures
* Run the production environment bymonitoring availability and taking an indepth view of systemhealth
* Build monitoring that alerts onsymptoms/issues rather than on outages
* Debugproduction issues across services and levels of the hostingstack
* Improve reliability quality andtimetomarket of our suite of softwaresolutions
* Design build plan and maintain coreinfrastructure that enables ConvertedIn scaling to supportthousands of concurrent users
* Gather andanalyze metrics from operating systems as well as applications toassist in performance tuning and faultdisclosure
* Create sustainable systems andservices through adaptation ofautomation
* Balance feature development speedand reliability with welldefined servicelevelobjectives
* Measure and optimize systemperformance with an eye toward pushing our capabilities forwardgetting ahead of customer needs and innovating for continualenhancement
* Be on an oncall rotation to respondto incidents that impact ConvertedIn servicesavailability
* Document all the things so youdont need to learn the same thing twice
* Deliverroot cause analysis and corrective actions for reportedincidents
Requirements
* 25 years of experience as any of the following Site ReliabilityEngineer DevOps Engineer System Engineer Infrastructure EngineerCloud Support Engineer
* Good command of Englishlanguage
* Configuration management: Ansible tomanage our infrastructurehosting
* Infrastructure as code: Use Terraformand GitHub actions for automation and leverage cloud technologiesto meet our goals
* Systems: manage configure andtroubleshoot operating system issues storage (block and object)networking (VPCs proxies and CDNs) and operating system (Linux)configuration package management startup andtroubleshooting
* Cloud services: Cloud resourcesprovisioning and configuration throughCLI/API
* Solid understanding of the softwaredevelopment lifecycle
* Monitoring andinstrumentation: implement metrics in Prometheus Grafana logmanagement and related system and thirdparties integrations like(slack datadog sentry pagerduty)
* StrongKnowledge of managing CI/CD tools
* Engineeringpractices: availability reliability and scalability as well asdisaster recovery
* Work in a variety oflanguages: ShellPython
Benefits
* Work from Anywhere yes this remote base opportunity with theavailability of hybrid options
* We loveflexibility! Manage your own work schedule. We trust the people wehire
* Competitivepackage
* Paid time off
* Funbenefits & perks that you willenjoy!
* Trusting egofree and truthseeking teammembers
* See something you want to improveAwesome. Were a flexible and collaborative team that is alwayslearning andgrowing
Need moreconvincing Check thisout!
* Confidence can sometimes hold us back from applying for a job. Butwell let you in on a secret: theres no such thing as a perfectcandidate. Have 50% of the criteria Excited about this opportunityPassionate about what we do at Convertedin Please apply!Convertedin is where everyone cangrow
* Convertedin is an equal employmentopportunity employer such that all qualified applicants willreceive consideration for employment without regard to race colorage religion sex sexual orientation gender identity/expressionnational origin or disability