Overview
We are looking for an enthusiastic Sales Assistant. If you have customer focussed experience, whether in paid or voluntary roles and a friendly and positive outlook, then we are looking for you to assist our Shop Manager and team of hardworking volunteers to make our shop as successful as it can be.
Responsibilities
* Help to maintain high standards of visual merchandising throughout the shop
* Assist customers from entering the shop to completing their purchase
* Actively promote and explain the benefits of Gift Aid to customers and other promotions
* Complete all company paperwork, including cashing up and banking procedures
* Encourage and assist in the training of volunteers
* Asssist in the sorting and preparation of donated stock
* Travel to other shops if part of a cluster from time to time
* Support the Shop Manager in all aspects of best practice and Health and Safety Procedures
* Be responsible for the daily running of the shop and management of volunteers in the Manager's absence
* Ensure that personal behaviour reflects the visions and values of the company
Qualifications / Skills
* Are resilient, supportive, caring, hands on and enthusiastic
* Possess a positive attitude in delivering exceptional customer service
* Want to make a positive change
* Take pride in everything that you do to maintain the high standards we promise to colleagues, stakeholders and ourselves
* Are adaptable; able to think on your feet
* Have a keen interest in the environment and sustainability
* Have an engaging personality and the desire to succeed
Hours
Hours will be worked on a shift basis between Monday – Saturday.
Testimonials
"Working at SATCoL is an incredibly rewarding experience. The organisation’s commitment to making a positive impact in communities, paired with the supportive and inclusive work environment, makes every day truly fulfilling." – LF, Donation Centre Manager
"SATCoL are caring and thoughtful. Always get great support and I am very proud to be part of this company." – KB, Shop Manager
"Working for SATCoL offers a great work/life balance, a competitive salary, great benefits, a welcoming team of like-minded individuals and the chance to make a real difference." – GT, Sales Assistant/Driver
Equal Opportunities
We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.
Benefits
* Annual Leave: Starting at 26 days plus bank holidays, with the ability to buy an extra week.
* Virtual GP Service: Phone consultations available 24/7 and video consultations from 8am to 10pm, 7 days a week.
* Excellent Pension Scheme: Defined contribution scheme with employer contributions and Life Assurance of 3 x salary.
* Company Sick Pay: Paid from the end of probation and increases with service.
* Discounts: 25% discount on all original, full priced products sold by SATCoL.
* Wellbeing Commitment: The wellbeing of our teams is a priority.
SATCoL offer many more fantastic benefits, please see attachments for details.
About SATCoL
* Be part of a continually developing and growing company that funds The Salvation Army’s vital work with vulnerable people in the UK.
* Work for a company that cares for its colleagues, stakeholders, community and environment and encourages reuse and recycling through charity shops and donation centres.
* We are at the forefront of textile reuse and recycling, working with major partners to support The Salvation Army’s work.
* We value a strong culture, guided by our values of Compassion, Accountability, Respect and Equality.
* Roles offer independence and opportunities for internal development and promotion.
* We foster inclusivity and a collaborative environment across all departments.
* We offer diverse opportunities with exciting challenges and new experiences.
The Salvation Army registered charity numbers: 214779 and SC009359 in Scotland.
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