Job Title: Hire Controller
Location: London
Working Hours: Mon - Fri, 07:30 - 17:00, 42 hours per week
Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they're satisfied with our service.
On a day-to-day basis, you will be desk‑based, working directly with other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
Qualifications
* Strong organisational skills
* Strong communication skills both verbally & written
* Adaptability
* Commitment to learn and develop
* Driving licence
* Previous experience working within the hire industry or a similar sales or operational role
* Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver
Benefits
* 26 days holiday (plus bank holidays)
* Life assurance
* Pension scheme
* Canteen facilities
* 95% discount across the Speedy brand
* Opportunities for training, development and career progression
* Voluntary Health Cash Plan
* My Staff Shop: discounts and offers for shopping across many suppliers
* Green Commute Initiative: Work scheme for cycling
* PAM – Employee Assistance Program (EAP): free and confidential support and counselling to help with wellbeing, divorce, legal, and financial management
Important notes
Speedy operates an industry-leading work life balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague well‑being, and identifying more balanced work patterns.
Speedy offers a Career Line of Sight, enabling a detailed understanding of the route to progression and growth within the Speedy Group.
Some roles may require a DBS, credit or security clearance check.
The Speedy Group is an equal‑opportunity employer embracing diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
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