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Project field supervisor - lift industry

London
Field supervisor
Posted: 12h ago
Offer description

Who are we? In 2017, after more than ten years in the lift industry across Europe and Asia, Benoît Dupont noticed a system stuck in its ways where speed takes priority over quality and frontline teams remain invisible. With Jade Francine and Tristan Foureur, he founded WeMaintain to put technology, trust and people back at the heart of building maintenance. Their ambition: give technicians back their autonomy, rely on in-house IoT technology, and deliver a service designed for users and clients. Based in Paris, London, Singapore and Hong Kong, we maintain lifts, escalators, automatic doors and fire safety systems. With 300 employees, we combine on-the-ground expertise with data-driven management to deliver high-performing, transparent, and sustainable maintenance. We don’t just maintain buildings. We transform how they’re operated. Why join us? Because here, you don’t have to choose between autonomy and stability. Large groups often offer stability, but little room to manoeuvre. Smaller organisations allow more freedom, but sometimes without clear direction. At WeMaintain, we strike the right balance: Real autonomy, with modern tools and strong support A culture built on trust, transparency and respect Genuine opportunities for growth and internal mobility A team that values commitment, perseverance and the drive to make things happen And our values guide us every day: Care: Working with respect and kindness, internally as well as with our customers Grit: Seeing things through, with high standards and determination Uniqueness: Daring to be yourself, sharing your ideas and challenging the status quo Who we’re looking for? We are looking for a Project Field Supervisor to support our Projects team in the UK, working closely with our Project Managers. This role sits at the intersection of field operations and project delivery. It is ideal for an experienced lift engineer or site supervisor who wants to step away from the tools and progress towards a Project Manager role. You will play a key role in ensuring projects run smoothly on site, improving coordination, responsiveness and overall delivery quality across multiple projects, while bringing more visibility and structure across the team. Please note: This role is specifically aimed at candidates with solid hands-on experience in the lift industry. This is essential to succeed in the position. Your day-to-day at WeMaintain Support Project Managers in the delivery of lift modernisation and installation projects, helping ensure projects stay on track from kick-off through to handover Maintain a clear cross-project overview, understanding key milestones, constraints and priorities, and provide regular updates to senior PMs to support planning and decision-making Provide site presence when required, especially when a Project Manager is unavailable, ensuring continuity and strong execution on the ground Step in as cover for Project Managers when required (e.g. annual leave or absence), ensuring continuity across projects Coordinate closely with engineers on site, supporting with technical queries, monitoring attendance, and ensuring work progresses as expected Support the project coordinator to ensure ordering, deliveries and logistics are aligned with project timelines Attend pre-start meetings and project handovers, ensuring smooth transitions between sales, planning and execution phases Act as a key link between field teams, Project Managers and internal stakeholders, improving communication speed and issue resolution Help identify and resolve site issues early by maintaining strong visibility and proactive communication Provide relevant feedback to the sales team based on site realities (constraints, risks, opportunities) What we're looking for You’re a great fit if you: Bring strong, hands-on experience in the lift industry (maintenance, installation or modernisation) Come from a field-based role such as engineer, senior engineer or supervisor Have a strong technical understanding of lift systems and site delivery constraints Are comfortable supporting multiple projects at once, with a good sense of priorities and organisation Communicate clearly and work well with different stakeholders (engineers, PMs, internal teams) Have a strong work ethic and take ownership of your role and responsibilities Are looking to step into a more project-oriented role and progress towards a Project Manager role Bonus points if You already have some exposure to project coordination or site supervision across multiple projects You are comfortable stepping into technical problem-solving situations on site You have experience working with subcontractors, suppliers or coordinating site activities You show strong initiative in improving communication, processes or team coordination What success looks like Projects are delivered more smoothly thanks to better coordination, visibility and responsiveness across the team You contribute to improving overall project delivery quality, client satisfaction and repeat business Project Managers are able to focus on higher-value activities while you ensure strong operational support The wider team is able to focus more on high-value activities such as tenders, pricing and client interactions Site issues are identified and resolved faster, reducing delays and improving delivery quality Communication between teams (engineering, projects, sales) is clearer and more efficient You progressively build the skills and exposure needed to step into a Project Manager role What we offer A role with real impact on how projects are delivered on the ground A clear pathway towards a Project Manager position A supportive team and manager, with a culture of trust, ownership and continuous improvement A growing Projects team in the UK with increasing ambition and pipeline ✏️ How to apply Every application is reviewed carefully. Let us know who you are, what attracts you to this role, and what you’d like to build with us. We value motivation, curiosity and potential over a “perfect” background. To apply, click the “Apply” button below and answer a few questions in the form. It’s quick, and it helps us get to know you better. At WeMaintain, we value diversity, encourage personal development, and are committed to inclusion. Whatever your background, story or identity, you are welcome to apply. Recruitment Process An initial phone call with Katia (Recruitment Manager) - 30 mins To get to know each other, understand your background and expectations An interview with the team at our offices with James (Modernisation Sales Manager) and Alex (Project Manager ) - 45 mins A chance to discuss the role in detail, your expertise, and our projects A final conversation with 2 to 3 WeMaintain team members - 30 mins To confirm we share the same vision, values, and the desire to work together Welcome to the team!

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