♻️ Resource Advisor – Admin & Clerical (Temporary Project) Client: Belfast City Council Department: City & Neighbourhood Services – Waste Management Hiring Manager: Tessy Susan Thomas Role Overview We are recruiting 5 Resource Advisors to support a short-term waste and recycling project. This is a hands-on, field-based role focused on improving recycling and waste management behaviours across households and businesses in Belfast ♻️ ⚠️ Please note: This is not a desk-based admin role — the role involves being out in the community delivering advice, surveys, and awareness activity. Role Details Job Title: Resource Advisor – Admin & Clerical Employment Type: Temporary ( 5 weeks initially more than likely longer) Start Date: 5 January 2026 Hours: 37 hours per week (Mon–Fri, 8:00 / 8:30 start) Location: Duncrue Industrial Estate, Belfast (BT3 9BP) Pay Rates PAYE: £15.82 per hour Key Responsibilities Provide front-line advice and guidance to households and businesses on recycling and waste management ♻️ Support the rollout of new recycling schemes and initiatives Carry out door-to-door engagement, surveys, and data collection Use handheld devices and laptops to record and update information Resolve customer enquiries from the Customer Hub professionally and efficiently ☎️ Assist with waste management communications, leaflets, and signage Support communal waste sites (apartments, HMOs, student accommodation, council buildings) Help deploy waste containers and coordinate collections Work closely with internal teams to share and receive data Represent the council professionally and positively at all times Essential Requirements Full UK driving licence Access to a vehicle At least 1 year’s relevant experience including: Face-to-face customer engagement (including challenging situations) Data collection, surveys, or service information analysis Promotional or awareness activities Comfortable working outdoors and independently Strong communication and customer service skills Skills & Attributes Confident verbal communication ️ Clear written and IT skills ✍️ Strong teamwork and organisation Ability to prioritise tasks and work to deadlines ⏱️ Interest or knowledge in recycling, sustainability, and waste management