Unity Recruitment are recruiting for a Car Park Control Room Operator. JOB DESCRIPTION Position: Car Park Control Room Operator Reporting to: Key Accounts Manager Objectives: To answer and resolve the intercom calls in a professional manner Main Duties: * You will be required to work a minimum 4 X 12 hours shifts per week which are nights and days * The Controller must be able to answer and resolve the intercom calls in a professional manner * Maintaining accurate logs by recording information gathered through the intercom * Work together with the Technical Team and the Customers Response Centre to report and escalate on site equipment faults * Live sites monitoring * Carrying our other administrative duties * Comply at all times with company policies and procedures * Support the company in its maintenance of quality standards * Promote and protect the company's image and good reputation at all times * Offer the highest level of customer service at all times seeking the assistance of your manager when necessary * Keep up to date with technical training on all systems * Maintain a safe, neat and tidy workplace at all times ensuring the protection of staff and company assets. * Comply with the company's Health & Safety Policy at all times reporting any concerns to your manager. * Must maintain a high level of communication across all departments * Fulfil any other duties and responsibilities that, after consultation, may be determined from time to time Requirements: * Ability to work calmly under pressure * Be prepared to work shifts as part of a 24/7 cover * Excellent communication skills are essential * Computer Skills, Excel, MS Word documents * Promote and protect the company's image and good reputation at all times * Control room experience is preferred but not essential If this Car Park Control Room Operator vacancy is of interest to you - then please email your updated CV to (url removed)