Your Role
As a Sales Advisor, you will play a vital role in creating an inviting shopping environment, ensuring that every customer leaves with the perfect product that fits their culinary style. You will be the friendly face of ProCook, helping customers with product selection, answering queries, and providing unparalleled service.
We are offering a 12-hour per week permanent role, working 3 × 4-hour shifts across 3 of the following days: Tuesday, Thursday, Saturday or Sunday.
Key Responsibilities
* Welcome and engage customers with confidence and enthusiasm.
* Share your product knowledge to inspire and guide informed buying decisions.
* Demonstrate products and communicate offers in a way that builds trust and adds value.
* Achieve and exceed sales goals through quality customer interactions.
* Maintain an appealing store environment and support visual merchandising.
* Process transactions accurately and professionally.
* Learn and develop through structured training and ongoing coaching.
Qualifications
* Confident, articulate, and comfortable talking with customers.
* Experience in a customer-facing sales role.
* Enjoy learning about products and sharing that knowledge.
* Strong communication and interpersonal skills.
* Retail or customer service experience.
* Comfortable working to clear performance expectations and sales targets.
* Ability to work flexibly, including weekends and peak times based on a rota.
Why ProCook?
Join a fun and vibrant team dedicated to helping customers create memorable cooking experiences. Enjoy colleague discounts, opportunities for career growth, and be part of a rapidly growing brand that values your contributions!
Benefits
* Salary of £13.45 per hour – we are a Real Living Wage employer.
* A delightful welcome bag worth £69 to explore our products.
* Bonus based on sales targets.
* Structured training to build product and sales skills.
* Be part of a fast-growing company.
* Enhanced Maternity, Paternity and Adoption Leave.
* Generous colleague discount – 40% + 5 friends and family discount cards of 30%.
* 2 annual paid volunteering days.
* Employee Assistance Programme.
* Friends and Family Referral Scheme.
* Pension Scheme.
* Annual leave of 6.6 weeks per holiday year, including Bank Holidays. Additional holiday days are awarded on the 3rd, 4th, 5th and 10th year of service up to a maximum of 30 days (pro-rata for part-time colleagues).
We Welcome Everyone
ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.
If you require any reasonable adjustments to support you through the application or interview process, please let us know. We're committed to making our recruitment process as inclusive and accessible as possible.
About ProCook’s Sustainability Commitment
At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
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