Topps Tiles is the UK's number one tile retailer, renowned for our extensive range of high‑quality tiles and exceptional customer service. With over 280stores nationwide and a team of 1,600 dedicated experts, we’re more than just a business — we’re a community. Small teams with big ambitions who trust each other, celebrate success and put the customer at the heart of everything we do... that’s the Topps way.
Working in retail as a Sales Assistant (known internally as a Service Specialist!) is genuinely different at Topps Tiles. As a key member of a small, supportive team, you’ll help customers visualise their projects and find exactly what they need to make their vision a reality.
You won’t just serve at a till. You’ll become a specialist, developing real sales skills by using a consultative approach — asking great questions and understanding customer needs. Every conversation is a chance to influence, inspire, sell and create an exceptional experience that keeps customers coming back.
And unlike many retail roles, you won’t work late evenings — plus you’ll enjoy three days off at Christmas.
Oh, and did we mention? You’ll earn commission on every sale you help make happen.
You don’t need to know anything about tiles — or even retail. If you’re outgoing, friendly, energetic and don’t mind lifting heavy boxes, we’ll give you all the training you need, including developing your sales confidence and skills through our simple, customer‑first sales framework.
You’ll love working for Topps — and we can’t wait to hear from you.
Due to health and safety requirements and the nature of our in‑store work, we would encourage applications from individuals aged 18 or over.