Internal Sales Account Manager Location: Middleton Salary: £30,000 - £35,000 dependent on experience Hours: 8.30am – 5.30pm, Monday to Thursday, & 8.30am – 4.30pm Fridays Employee benefits: Private healthcare plan, progression opportunities, company profit related bonus scheme etc. Please note this role is about relationship management and existing account development – no cold calling involved! The Internal Account Manager will be responsible for managing a portfolio of existing client accounts, ensuring excellent customer service, identifying opportunities for growth, and supporting the Key Account Managers. They will act as a key point of contact for clients, ensuring orders are processed smoothly and client needs are met. Responsibilities would include: Manage and maintain relationships with a portfolio of existing clients Act as the primary contact for client enquiries, orders and support Ensure high levels of customer satisfaction and service delivery Maintain regular contact with clients to understand their needs and requirements Identify opportunities to grow existing accounts Support the Key Account Managers in developing strategic accounts Monitor account performance and sales activity Process and manage client orders from enquiry through to delivery Liaise with production, planning and logistics teams to ensure on-time delivery Provide accurate updates to customers regarding order status Maintain accurate records within CRM and internal systems The desired candidate would have the following experience, skills and attributes: Experienced in a manufacturing, engineering or industrial sector Experienced in B2B sales (internal or external sales) Proactive and self-motivated Strong attention to detail Able to work well within a team environment Comfortable working in a fast-paced environment Strong relationship building and communication skills Excellent organisational and time management skills Commercial awareness and the ability to identify sales opportunities Good problem solving ability and customer-focused mindset Confident using CRM systems and Microsoft Office