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Clerical officer - health records/gopd/mau1

Wishaw
NHS Lanarkshire
Clerical officer
Posted: 22 January
Offer description

The Role

To provide a patient administration service within the Health Records Department, which administratively underpins the patient’s journey to and through the hospital, both inpatient and outpatient care, to meet the needs of patients and health care professionals.

NHS Lanarkshire

Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

What we'll need you to bring

1. Educated to standard grade.
2. A knowledge of health records gained through 2 years experience and/or qualification at SVQ level 2, ECDL or equivalent.
3. Customer care skills.
4. Computer literate and keyboard skills.
5. Experience in multi tasking.
6. Knowledge of Confidentiality and Data Protection.
7. Knowledge of handling and moving skills.
8. Ability to work as part of a team and on own initiative (working alone).
9. Good interpersonal skills including an ability to communicate effectively with patients and staff at all levels.

Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.

It would be great if you also have

10. Previous work experience in health records
11. Ability to work in a busy environment

Contract type

12. Fixed Term or Secondment for a duration of 12 months.
13. Full time
14. 37 hours

Please note this is a fixed term post for a duration of 12 month. Where a post only has temporary funding and an existing member of NHS Lanarkshire staff wishes to apply, this will be treated as a secondment. The employee MUST already have written agreement from their line manager to be released on a secondment before applying for the post.

Location and Working Pattern

This role will be based in Health Records/GOPD/MAU1 within University Hospital Wishaw.

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

Looking to find out more?

If you’re looking to find out more, then we would love to hear from you!

Why NHS Lanarkshire?

Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

Some of NHS Lanarkshire’s benefits include:

15. A minimum of 27 days annual leave increasing with length of service

16. A minimum of 8 days of public holidays

17. Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the )

18. Paid sick leave increasing with length of service

19. Occupational health services

20. Employee counselling services

21. Work-life Balance policies and procedures

NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.

Further Information

For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our .

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