Job Title: Operations Manager - Lift Engineering
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* Plan and coordinate the workload of lift engineers to ensure efficient delivery of services.
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* Manage employee absence, performance, and appraisals to maintain a high-performing team.
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* Ensure compliance with all health and safety procedures, conducting risk assessments and method statements as required.
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* Monitor site activities regularly to identify areas for improvement.
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* Maintain strong relationships with customers, addressing their queries and complaints promptly.
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* Manage credit control logs and CRM systems to optimize revenue collection.
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Requirements:
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* Prior experience working in the lift industry or a similar service sector with transferable skills is essential.
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* Relevant technical or management qualifications would be beneficial.
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* NVQ Level 3 or NVQ Level 4 in Lift Engineering is desirable.
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Benefits:
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* A competitive salary and benefits package.
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* A company vehicle or car allowance.
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* Opportunities for career growth and professional development.
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* A supportive and inclusive work environment.
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We are an equal opportunities employer and welcome applications from candidates of all backgrounds and abilities. We offer a range of benefits, including a profit share bonus scheme, pension scheme, and simplyhealth cash plan.
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