Job Title
Sales Administrator - Paying £25k - Based on Site, London W3
Responsibilities
* Keep up-to-date records of customer base including telephone numbers, contact names
* Record all customer/supplier conversations and action as necessary
* Ensure that information given to customers is accurate as possible and that they are kept informed of any developments that might have adverse effect on them (e.g. over credit limit / late deliveries etc.)
* Ensure follow-up actions (returning calls, account application forms, RMAs, PODs etc.) are completed within the promised time scales
* Support colleagues and Group Manager at a high level when necessary
* Any other duties as requested by the company from time to time
Specific Duties
* Enter Sales Orders and Purchase invoices
* Prepare orders i.e. picking/packing, checking against manifest
* Accept deliveries and checking them
* Answer telephone in a good telephone manner, e.g. clear/concise/friendly
* Payment of suppliers as directed
* Processing RMA’s to customers and suppliers
General
* Follow all company procedures
* Attend stock checks
* Attend sales meetings when requested by the Group Manager
Skills Required
* Communication, team work
* Time management
* Keyboard
* PC Literate
Other Requirements
* Friendly, enthusiastic, determined, flexible, self motivated, reliable, conscientious, team player, sense of humour, achievement motivated, able to work under pressure, interest in technical issues.
Seniority Level
Not Applicable
Employment Type
Full-time
Job Function
Customer Service, Administrative, and Sales
Industries
IT Services and IT Consulting
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