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Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilize advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best.
Role
A Sales Associate is a very important role within our stores. You will be given the opportunity to be part of a hard‑working team, working closely with premium product, customers and achieving daily targets. You are the face of Castore: informing all customers about our products and driving the force behind service and selling within our stores. This is a temporary pop‑up store so the role will be on a temporary contract.
Responsibilities
* Greeting and serving customers as they enter the store.
* Acting as an ambassador for the Castore brand.
* Always provide excellent customer service.
* Advising and assisting customers.
* Handling complaints or forwarding serious issues to the manager on duty.
* Conduct customer transactions.
* Replenish the supply of stock on the shelves.
* Assist with store deliveries.
* Replenishment of the store.
* Monitor and report on KPIs regularly, e.g. order in store, e‑receipts.
* Identify opportunities for upselling products and add‑on sales.
Skills & Qualities
* Ability to thrive in a sales‑targeted environment.
* Capacity to work alone or as part of a team.
* Outstanding written and oral communication skills.
* Desire to use initiative to solve problems.
* Friendly positive attitude.
What We Offer
* Competitive salary.
* A chance to build a career with a fast‑paced, high‑growth brand.
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