Job Description
Who we are looking for
An IT Support Engineer who will install and configure hardware and software, acting as an escalation point to our Service Desk and working with our third line teams when required.
As an experienced Engineer, you will provide support to the Business and work closely with other teams within IT Services to ensure all services are delivered within set targets and to agreed standards. Your primary focus will be to support the UK Business function alongside providing support where required to external offices.
The day to day work is interesting, challenging and fast paced with a hardworking and delivery focused Company ethos. You will have a broad set of technical skills and be ready to tackle some of technology’s greatest challenges.
The IT Support team provides on-site support to employees, as part of our core team this role will be covering a 07:00 to 22:00 shift pattern.
Preferred skills and experience
1. Proficiency with Active Directory, including user and group management.
2. Experience with Microsoft Exchange administration and troubleshooting.
3. Hands on experience with Citrix, or any equivalent virtualisation tools.
4. Experience deploying, imaging and supporting Windows operating systems including Windows 10 and Windows 11.
5. Experience...