Job summary
The Organisation Development (OD) Department plays a prominent role in supporting and enabling the delivery of the Workforce, Organisational Development and Education Strategy 2020-2030. The strategy is aligned to Hywel Dda University Health Board's (HDUHB) Health and Care Strategy, 'A Healthier Mid and West Wales' and outlines the future vision for our workforce over the next 10 years.
This is such an exciting time for our team as we continue with our range of leadership and organisation development initiatives including; leadership development programmes, leadership talent management and succession planning and growth of the coaching network.
You will join a team that is friendly, supportive, creative and dynamic, who are passionate and committed to making a difference to our leaders, their teams and the organisation.
We are looking for a warm, friendly and vibrant person with excellent interpersonal skills, strong organisation abilities, advanced digital proficiency and a desire to support our team and our leaders in everything we do - if this sounds like your ideal working environment we would love to hear from you!
Main duties of the job
1. Think and work creatively, with energy and curiosity
2. Analyse information to produce/present tailored reports to a variety of audiences within agreed timescales.
3. To assist/fully support development, implementation and maintenance of local TMSP initiatives.
4. To support and drive innovation and efficiencies across TMSP processes, including power BI, 365 automation.
5. To fully support/deputise multiple programmes/events with expert facilitation and communication skills
6. A strong team player with a good working ethos, hands-on, pragmatic and a flexible attitude
7. Willing to jump in, be ready to change plans at any time with a smile
8. Positive with an enthusiastic approach to life/work
9. Passionate about supporting staff to be the best they can be and to maximise their potential
10. Advanced digital skills, specialist knowledge/experience of MS Power Apps and Office 365 automation.
11. Creative skill set and can produce high quality great looking materials for our programmes with excellent communication and organisation skills
12. Meticulous attention to detail, approaching all your work with accuracy and professionalism whilst meeting deadlines
13. Experience analysing large datasets and presenting credible information confidently
About us
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;
Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;
48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;
Numerous locations providing mental health and learning disabilities services;
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
Job description
Job responsibilities
If you believe you are who we are looking for, please get in touch and let's have a chat - we'd love to hear from you!
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on
Person Specification
Qualifications and Knowledge
Essential
14. Educated to Degree level in a relevant subject or equivalent experience
15. Knowledge and understanding of programme management process and project management
16. Understanding of Organisational Development Activities.
17. Excellent IT literacy with a comprehensive knowledge of Microsoft 365, packages including Power Automate, Forms, Power BI, Sharepoint, Word, Excel, Power Point, Outlook & Teams.
Desirable
18. OD or LD qualification or demonstrate equivalence
19. Accreditation for tools/psychometrics ( 360 feedback, action learning facilitation, MBTI).
20. Evidence of CPD
Experience
Essential
21. Extensive previous experience of working in a busy, complex environment with sensitive and confidential information
22. Experience of delivering training/presentations or facilitating group discussions.
23. Experience and ability of collating, analysing, evaluating and presenting data from a range of sources.
24. Experience of report writing, data analysis and presentation of information in various formats with attention to detail and accuracy
25. Experience of producing, updating and managing databases
26. Experience of engagement and collaborative working with multiple stakeholders.
Desirable
27. Experience of designing training or interventions ( programmes, workshops).
28. Experience of website management.
29. Experience of working in an OD/L&D environment.
30. Understanding of a range of analytical techniques, software and tools for data manipulation; modelling; and interpretation.
Skills and Attributes
Essential
31. Ability to interpret data and insights to predict trends and design effective interventions using digital systems.
32. Ability to build rapport and communicate with a diverse range of staff.
33. Ability to influence across a broad range of stakeholders.
34. Proactive, with good time management and organisational skills
35. Ability to manage own workload and work independently to manage multiple deadlines with a high level of personal discretion both internally and externally whilst managing competing priorities
36. Excellent interpersonal and presentation skills.
37. Proactive, with good time management and organisational skills.
38. Excellent verbal and written communication skills.
39. Ability to work remotely / virtually and use necessary technology teams
40. Ability to use own initiative to solve problems.
41. Ability to manage sensitive or difficult conversations effectively with care, tact and diplomacy, signposting where appropriate.
42. Understanding of and compliance with the principles of confidentiality
43. Ability to design, develop and implement creative promotional materials.
Desirable
44. Excellent facilitation skills
45. Curious, creative and innovative approach.
Other
Essential
46. Ability to be flexible with working hours and working location in order to accommodate service needs.
Desirable
47. Welsh Speaker (Level 1) is desirable but not essential for this post