Main area Security officer Grade NHS AfC: Band 3 Contract Permanent Hours Full time - Shift work (4 on - 4 off) 7a-7p, 7p-7a Job ref 230-42557199-TECH-A
Site George Eliot Hospital NHS Trust Town Nuneaton Salary £22,816 - £24,336 per annum Salary period Yearly Closing 08/05/2024 23:59 Interview date 23/05/2024
George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women’s, children’s, diagnostic and therapeutic services to a population of more than 350,000 people.
The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire.
Our vision is"to EXCEL at patient care". If you think you've got what it takes, help us realise this and join#TeamEliot.
Don’t meet every single requirement? Studies have shown that women and people of colour aren’t as likely to apply unless they meet every qualification of non specialist roles.
We’re dedicated to building a diverse, inclusive workplace, so if you’re excited about this role and meet our values, but your experience doesn’t align perfectly with everything in the Job Description or Person Specification– apply anyway or email the Recruiting Manager to discuss the role further
We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel.
Job overview
Job Title -Security Officer
Hours per week- 37.5 hours per week (Shift work (4 on - 4 off) 7a-7p, 7p-7a)
Perm/Fixed Term-Permanent
Interview Date:23rdMay 2024
This post may close early due to high numbers of applicationsso you are advised to apply promptly.
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertiseand enjoy the opportunities to make a difference every day.
Careers at George Eliot – ‘Where you make a difference’
Main duties of the job
* To undertake training or additional training as identified by the requirements of the Trust.
* To undertake regular foot patrols of the George Eliot Hospital NHS Trust in general and the Accident and Emergency Department in particular in order to :
* Deter criminal activity against Trust property, staff, patients and visitors
* Deter criminal activity against Trust property, staff, patients and visitors
* Reassure staff, patients and visitors that there is a security presence
* Detect resolve and report security breaches such as insecure buildings, departments etc
* Detect and resolve and report Health and Safety hazards
* Detect, resolve and report fire hazards e.g. blocked fire exits escape routes
* Provide routing assistance and guidance to patients and visitors
* Enforcement of all Trust policies and procedures
Working for our organisation
Here at George Eliot our vision to‘excel at patient care’takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate employees who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication
excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits:On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Detailed job description and main responsibilities
* To undertake training or additional training as identified by the requirements of the Trust.
* To undertake regular foot patrols of the George Eliot Hospital NHS Trust in general and the Accident and Emergency Department in particular in order to :
* Deter criminal activity against Trust property, staff, patients and visitors
* Deter criminal activity against Trust property, staff, patients and visitors
* Reassure staff, patients and visitors that there is a security presence
* Detect resolve and report security breaches such as insecure buildings, departments etc
* Detect and resolve and report Health and Safety hazards
* Detect, resolve and report fire hazards e.g. blocked fire exits escape routes
* Provide routing assistance and guidance to patients and visitors
* Enforcement of all Trust policies and procedures
* To provide emergency response to incidents on Trust premises to protect the safety for all staff patients and visitors from acts of violence or aggression and to protect Trust and staff property Incidents include and are not restricted to:
* Assaults on staff
* Fighting between patients and visitors
* Assisting police and prison service with violent prisoners on hospital premises
* Public order
* Verbal abusive and threatening behaviour
* Threat with weapons
* Theft
* Criminal damage
* Burglary
* Arson
* Fire incidents including liaison with the fire brigade
* Removing trespassers from the hospital premises
* Bomb threats
* Firearms (real and imitation )
Dealing with any of the above with people who may:
* Be under the influence of alcohol, drugs or other substances misuse
* Be suffering from mental health illness, learning difficulties, trauma, adverse reaction to medication, clinical conditions affecting ability to be responsible for their own actions, shock, bereavement
* Be in the act of committing crime and need to be apprehended and detained until the police arrive
* Be unhappy angry with treatment provided (or lack of it) by the organisation or by the conduct of the staff
* Have no right to be on the Trust premises and may need to be persuaded to leave or physically removed from the Trust premises
Provide covert and overt security presence for wards and departments where there is advance warning of potentially violent behaviour by staff patients and visitors on the George Eliot Hospital NHS Trust premises in the event that staff are unable to deal with conflict
To provide assistance to the Mental Health Liaison Nurse specifically in the Accident and Emergency but also throughout the George Eliot Hospital NHS Trust with regard to possible violent patients awaiting assessment or sectioning under the Mental Health Act
To carry out lock ups of nominated buildings at the George Eliot Hospital NHS Trust at night and to unlock on the morning, ensure that the main entrances are secure at night sand weekends in accordance with local procedures
To work within the security control room to direct other officers in response to incidents on site, calls for assistance and to operate radio communications system, requests for entry (through main doors) to monitor and respond to intruder alarm and personal alarm response (pinpoint) and to ensure that appropriate responses are made
To operate the CCTV system with due regard to:
* Code of Practice and procedures
* Understanding surveillance and individual roles
* Evidence and the law in relation to digital and video recordings
* Human rights and civil liberties
* Data Protection Act 1998
* Local knowledge
* Confidentiality, accountability and privacy
The post holder will operate the body worn camera in all calls for assistance to include but are not restricted to:
* Incidents of verbal abuse
* Incidents of Physical aggression
* Persons attempting suicide of self-harm (mental health concerns )
* Issuing enforcement notices on motor vehicles for car parking issues
* Incidents of potential child protection issues
* Non-compliance with the Trust No smoking policy
To respond to intruder alarm systems activations in buildings and departments in order to:
* Investigate cause of intruder alarm activation internal and external search of premises
* If false alarm to reset the alarm and secure the building
* If any signs of intruders in building to call the police and await for arrival
* If the building is empty but has been burgled or subject to criminal damage call the police and preserve the scene of crime
* To obtain authorisation to call out on call department staff and engineers to make good any damage and to secure the building - department as far as reasonable practical
* To provide a report to the Local Security Management Specialist/Deputy Facilities Manager
To ensure all control room records are maintained and follow up actions are carried out as necessary
* Daily occurrence log book
* Incident reports - witness statements
* Evidence material saved
* Key book
* Body worn camera book
* Alarm activation folder
* Security use of force procedure (Datix submission)
To liaise with the local Police as required including:
* Preservation of crime scene
* Handing over detained suspects and briefing police officers with regard to alleged crimes
* Collation of evidence including CCTV and body worn camera evidence
To assist in the prevention of loss of property through physical patrols and CCTV monitoring and carry out preliminary investigations into the loss of property belonging to the Trust, their staff, patients and visitors
To participate in the contingency plans in place for internal and external emergencies
To ensure that all security faults are reported to the Team Leader – Portering and Security supervisor
To undertake monitoring of all Trust car parks issuing enforcement notices and ensuring free flow of traffic at all times.
Undertake proactive checks on staff and visitor car parks, ensuring staff permits are in date,
and checking there is no unauthorised parking.
To undertake routing and emergency portering duties when requested as determined by the LSMS, Deputy Facilities Manager or Team Leader
Person specification
Experience and Knowledge
* Experience of working and communicating clearly with challenging patients/individuals with challenging behavior
* Good organisational skills
* Good interpersonal skills and ability/approach to adapt to suit the needs of the person/situation
* Demonstrate good knowledge of security environment, the potential risks and threats
* Previous experience of working within a customer focused environment
* Previous experience of working within a hospital / healthcare environment.
* Previous security services experience using conflict resolution skills
* Experience of using CCTV systems
Qualification(s) and Professional Training
* Basic Numeracy & Literacy Skills to Level 1 or equivalent
* MAPA qualified and accredited or willingness to undertake and achieve
* Patient Manual Handling training or willingness to undertake relevant training
* Professional security qualifications or licence or minimum 2 years security industry experience
Skills and Abilities
* Ability to work under busy and demanding conditions
* Ability to defuse and manage potential confrontational/ emergency issues when required
* Ability to maintain calm and control in difficult situations, minimising panic in others
* Proven ability to Communicate at all levels both written and verbal
* Ability to deal with face-to-face conflict in pressurised situations
* Demonstrate good practice and knowledge of Health and safety legislation.
* Demonstrate good report writing skills
Personal Qualities
* Ability to work as a team
* Reliable with excellent timekeeping
* Ability to respond positively and proactively to change and implement changes within the team
Other
* To undertake patrol checks includes walking on site/stairs
* Must be able to undertake manual tasks
* Understanding of the EXCEL values of George Eliot Hospital
* Experience of shift working or willingness to undertake
* Ability and willingness to be able to work a 24hr shift Rota
* Subject to a criminal record check from the Disclosure and Barring Service
Please note:
George Eliot Hospital NHS Trust utilises a third party recruitment system (TRAC). When applying via NHS Jobs, your submitted application will be imported into TRAC where all subsequent information regarding your application will be generated. You will not be able to track the progress of your application or receive messages via the NHS Jobs website. Furthermore, as an employer, we will not be able to respond to any emails/messages sent to us via the NHS Jobs website.
By applying for this post you are consenting to George Eliot Hospital NHS Trust transferring the information contained in this application to its preferred applicant management system, TRAC.
The Job application data you provide will be used to assess your application for employment at GEH, to verify your information and conduct reference checks, and to communicate with you. If you accept employment with GEH, the information collected will become part of your employment record and will be used for employment purposes.
All information provided will be used for recruitment purposes only and processed in a lawful, fair and transparent manner.
Other:
The Trust is committed to safeguarding and promoting the welfare of individuals and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice, if appropriate for the role, it is a mandatory requirement for all newly appointed staff to complete a Disclosure and Barring Service application.
In response to NICE guidance and to support the reduction of health harm from tobacco, the Trust has a smoke-free site policy which applies to anyone on Trust sites. Staff who smoke will be supported to quit or not smoke whilst on Trust sites.
George Eliot Hospital NHS Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees as they are at the heart of our patients journey. Our aim is to ensure that employees are equally valued, respected, empowered and included within an organisation that is representative of all members of the community. We define diversity as valuing everyone as an individual – taking pride in that we value employees, job applicants, students, volunteers, patients and visitors as people. This is reflected within our excel behaviours with a vision to create a workplace that represents a culture of kindness, joy and inclusion.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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