Medical Secretary/Nottingham/Tollerton/Fulltime/Permanent
Spire Nottingham Hospital has an exciting opportunity for a Medical Scretary to join the team on a Full Time basis.
“Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.”
Our vision is to be recognised as a world class healthcare business bringing together the best people who are dedicated to developing excellent clinical environments and delivering the highest quality patient care.
Duties and responsibilities:
To provide a proficient and professional medical service to consultants, providing cover as and when required to other members of the department. Acting as point of contact for patient enquiries, offering outstanding customer service at all times.
1. Providing an efficient and timely secretarial service to assigned consultants and any other associated teams.
2. Liaising with patients on a daily basis, handling queries and arranging admissions as and when required, in a professional and courteous manner
3. Liaising with insurance companies and other external agencies, as appropriate
4. Production of medical letters, operation/clinic notes and discharge summaries.
5. Arranging completion of claim forms, if required, with relevant consultant, ensuring all financial paperwork is kept up to date
6. Developing good working relationships with consultants, administration teams, nursing staff and any other departments
7. Manage outpatient bookings, where required, ensuring the appointments process runs smoothly
8. Manage Consultants’ records and filing
9. Undertake all work in accordance with company hospital policies and procedures. Ensuring familiarity with the Health and Safety at Work Act, including manual handling and fire procedures
10. To maintain confidentiality of all information acquitted with regard to patients, consultants and staff and not on any account disclose information about the affairs of the hospital, its subsidiaries or associates
11. Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies.
12. To present a professional, smart image at all times, ensuring adherence to hospital uniform policy
13. Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post.
Who we're looking for:
14. RSA Standard or Medical Secretarial Diploma
15. Audio skills
16. Good standard of secondary education with demonstrable literacy and numeracy skills
17. Track record of successful delivery in a similar role, with experience in a wide range of secretarial duties
Benefits:
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
18. 35 days annual leave inclusive of bank holidays
19. Employer and employee contributory pension with flexible retirement options
20. ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
21. Free Bupa wellness screening
22. Private medical insurance
23. Life assurance
Our Values:
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
24. Driving clinical excellence
25. Doing the right thing
26. Caring is our passion.
27. Keeping it simple
28. Delivering on our promises
29. Succeeding and celebrating together
We commit to our employees’ well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.