OCS UK & Ireland is a leading facilities management company with 50,000 colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be f or our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: Shift Pattern: Varied shift pattern for casual cover. Either 8 hour or 9 hour shifts between the hours of 7am to 10pm. The Dual Services Officer is a highly visible role carrying out security/customer service and facilities support functions where required across the shopping park. Ensuring that such areas maintained in a safe and secure order and excellent standards of customer service are given to all our customers. Main Responsibilities: Adherence onsite security tasks, reports and functions. Adherence to onsite health and safety procedures both contractual and company. Adherence to onsite cleaning and facilities management, reports and functions, ensuring high standards of cleanliness are maintained. To be fully conversant with all on site procedures in accordance with the client’s assignment instructions, service level agreement and company policy. Responsible for onsite administration and reporting systems in relation to their role – to include fault reporting, accident reporting, logging of machine use, fuel levels Maintain and clean all site-based equipment and adhere to all safety procedures and PPE Comply with all company policies and procedures. Ensure lost/stolen /found property is dealt with correctly in accordance with on-site procedures Ensure a high-level customer service presence for the Shopping Park. To comply with all security & CCTV compliance guidelines in line with the appropriate held Security Industry Authority license. Ensure all tasks allocated are carried out to timescales given along with regular electronic handover/updates where applicable Adhering to all strict company confidentiality agreements & Data Protection policies The ideal candidate should meet the following criteria: Front line security experience with confidence working in the sector is essential Right to work in the UK Strong customer service skills and experience SIA Door Supervisor licence is essential for this role SIA CCTV Licence is preferred however not essential as training can be given Confidence within independent working. How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.