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Customer service advisor

Sheffield
Daisy Communications Limited
Customer service advisor
€40,000 - €60,000 a year
Posted: 20 June
Offer description

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This role sits with one of Daisy Communications brands - XLN for Small Business

Salary: £22, per annum
Location: Sheffield
Working Hours: Monday to Friday, between the hours of 9:00 – 17:30 ( hours per week)

Key responsibilities:

* Ensuring all queries are dealt with promptly and professionally.
* Ensuring data is always captured accurately.
* Handling inbound calls to maintain & add value to our current client base.
* Promoting the full range of products & services available on every call.
* Delivering world class service.
* Taking ownership & responsibility for enquiries and resolving any issues.

Qualifications

* Enjoy working in a fast-paced, sociable, fun environment.
* A confident communicator – we want people who can have great conversations with our customers.
* Passionate individuals with the willingness to take ownership of the call.
* A team player who works well with others and has a love for delivering service.

Additional Information

What are the benefits of working at Daisy?

Our ethos is simple: the more you put in the more you get out.

We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted asthe UK's Telecoms company in 2023.

Here are some of the benefits that we offer…

* 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
* Professional development to help you achieve your personal goals
* Eye care vouchers available and discounted Medicash membership
* Sim deals for you and your family/friends
* Access to discounts and savings at more than 1,200 retailers
* An additional day off on your birthday or if you're getting married
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