Wine Waiter / Waitress Location: Hoar Cross Hall, Staffordshire About Us Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. At Hoar Cross Hall, we're committed to delivering exceptional service and creating unforgettable memories for our guests. The Role We are seeking a passionate and dynamic Wine Waiter to join our dedicated Food & Beverage team. This role is perfect for a wine enthusiast looking to advance their career in the hospitality industry. You'll work closely with our Senior Management to manage our wine selection, enhance our wine service, and contribute to our award-winning dining experiences. Your skills and expertise Assisting in the selection, acquisition, and storage of wines, ensuring our cellar reflects both classic and contemporary choices Providing expert advice and recommendations to guests, enhancing their dining experience with tailored wine pairings Conducting wine tastings and educational sessions for both guests and staff Working alongside the Food & Beverage team to ensure seamless service and promote an understanding of our wine offerings Upselling and promoting featured wines, special vintages, and wine-related events Having a foundation level qualification from a recognised wine education body (e.g., WSET Level 2) is preferred but not essential Having previous experience in a similar role or a strong passion for wine and a desire to develop a career in wine services Have excellent communication and interpersonal skills, with the ability to engage guests and colleagues alike. Shift Patterns Full-Time - 37.5 hours per week 5 days out of 7 - 1330hrs - 2200hrs Flexibility to work evenings, weekends, and holidays as required. Why Join Us: Work in a stunning, historic estate with a commitment to excellence in hospitality Competitive Rate of Pay Complimentary use of the leisure and spa facilities Free Parking Refer a friend scheme Discount on overnight stays and spa days 30% discount on food and drink Excellent Induction and training programme Perkbox Online benefits and discounts Opportunities for professional development and career advancement within the Food & Beverage department People say you can’t choose your family, well we choose you to be part of ours.