Company Description
Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms. Our regional offices of over 2500 colleagues operate collaboratively, combining collective expertise to maximise potential.
About the role
The Assistant Manager is responsible for producing high-quality client files while managing junior team members. The role is equally split between overseeing client work and mentoring junior staff.
The Assistant Manager must ensure that work is completed to high standards, meet deadlines, and maintain compliance with all legal and statutory requirements.
This role requires a detail-oriented, organized individual who can lead a team while delivering exceptional client service.
Key Responsibilities
* Deliver an excellent level of service to a portfolio of clients, ensuring their expectations are met or exceeded.
* Maintain strong client relationships and serve as the main point of contact for client queries.
* Manage the day-to-day work of a client portfolio, ensuring compliance with relevant regulations and meeting statutory deadlines.
* Ensure day-to-day client files and audits are completed to the highest standard and within specified timeframes.
* Oversee the preparation of client paperwork (accounts, tax, PAYE, VAT) and ensure deadlines are met.
* Review work produced by junior team members, ensuring that it meets compliance, quality, and company standards.
* Mentor and guide junior team members to develop their skills and knowledge.
* Offer coaching and support to improve team members' performance and foster a collaborative work environment.
* Ensure effective planning and execution of work processes to meet client needs and statutory deadlines.
* Assist in preparing proposals for new business and participate in client presentations.
* Work to build client loyalty through excellent service and understanding of their needs.
* Ensure both self and team adhere to all relevant legal and statutory requirements.
* Work with senior managers to meet financial targets for the team.
Key Requirements
* The successfully appointed individual will be a qualified practice accountant (ACCA/ACA).
* Experience in leading audits within an accounting practice.
* Experience in managing and mentoring junior members of a practice team, with a focus on driving results and exceeding expectations.
* Proficiency in navigating professional regulations and best practices, with a commitment to delivering exceptional customer service and making a positive impact.
Additional Requirements
* Commercially minded with a clear perception of client requirements
* Confident and professional
* Strong interpersonal and communication skills.
* Strong computer skills.
* Ambitious and resilient mindset