Sales Consultant SALES CONSULTANT WDF, STANSTED AIRPORT FULL TIME, WORKING 37.5 HOURS OVER 5 DAYS A WEEK As a Sales Consultant in Travel Retail, you will represent Coty's iconic luxury fragrance and beauty brands, delivering exceptional customer experiences and driving strong sales performance in one of the most dynamic retail environments in the world. THE ROLE OPTIMIZE, ENABLE, INNOVATE As our Sales Consultant, you play a key role in delivering monthly sales targets, elevating customer service, and executing Coty retail excellence standards. You are the face of our diverse luxury portfolio and help travellers discover, explore, and fall in love with our brands every day. You will be reporting to the Store Management Team, and you will manage: 1 - Sales & Business Performance Meet and exceed monthly sales targets while maintaining strong performance across KPIs. Demonstrate exceptional customer service to maximise conversion and build repeat business. Show strong ownership, accountability, and a results-driven mindset. Build relationships with customers to influence, sell, and upsell across Coty's luxury portfolio. Maintain commercial awareness of promotions, best-sellers, and store performance drivers. 2 - Customer Experience & Brand Ambassadorship Be a proud ambassador for Coty's fragrance and beauty brands. Deliver luxury service standards with excellent grooming and product expertise. Communicate confidently, consult genuinely, and adapt your approach to diverse travellers. Build strong relationships with retailer teams and represent Coty with professionalism. Contribute to a positive team culture driven by passion, performance, and customer focus. 3 - Operational & Visual Excellence Maintain exceptional store standards across counters, fixtures, and displays. Ensure correct implementation of VM guidelines and merchandising execution. Use digital tools (iPad) for communication, reporting, and accessing guidelines. Work closely with VM, PMP, Sales, and Store management to uphold Coty excellence. Ensure compliance across stock management, hygiene, and counter upkeep. YOU ARE A COTY FIT As a passionate and energetic Sales Consultant, you love delivering outstanding customer service and driving sales. You thrive in a fast-paced, international airport environment and represent the brand with pride, enthusiasm, and professionalism. You bring: Near-native English language proficiency Confidence using computers and digital tools Ability to read and understand data and KPIs Strong service mindset and excellent communication skills Ability to follow marketing guidelines and operational instructions Are you ready to support and shape the future of beauty? WHAT WE OFFER This is a unique opportunity to represent iconic luxury brands in one of the most exciting retail environments in the UK. You will join a diverse, supportive team with a shared passion for customer experience. Coty's global omni-working policy provides flexibility where applicable to role. We believe flexibility empowers people to perform at their best. Benefits include: Competitive salary aligned to experience plus monthly bonus Yearly product allocation Private healthcare Opportunities for training within the UK and abroad ABOUT US Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every day. If you're the kind of person who refuses to settle, if you want to think bigger, learn faster and go further than you ever thought possible - we'd love to hear from you. Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion to create a more open, inclusive, and diverse workplace where all employees can be their authentic self. Country/Region: GB City: Stansted