About THG Ingenuity
THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end‑to‑end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each product represents a single, unified solution that helps brands overcome challenges and take them direct‑to‑consumer.
Conference & Events Assistant (Operational Role)
We are recruiting an experienced Conference & Events Assistant to join the team at King Street Townhouse Hotel. The role involves creating memorable guest experiences while maintaining the highest standard of professionalism in all areas of operation.
Main Duties of the Role
* Prepare rooms for conference guests, including placement of furniture, preparation and placement of welcome packages, testing AV equipment, etc.
* Set up rooms for large events (weddings, birthday parties, corporate events).
* Prepare set‑ups for tables and rooms.
* Prepare equipment (tables, chairs, cutlery, crockery, glassware) for upcoming events.
* Keep inventory of conference supplies.
* Welcome guests in a polite and friendly manner.
* Take and deliver customer orders, consistently demonstrating high levels of customer service.
* Follow cash handling procedures.
* Manage guest queries in a timely and efficient manner.
* Up‑sell with latest departmental incentives.
* Ensure compliance with brand standards.
* Strive to achieve departmental targets.
* Ensure cleanliness of work areas.
* Comply with hotel security, fire regulations and all health and safety legislation.
* Comply with local licensing laws.
* Assist other departments wherever necessary and maintain good working relationships.
Requirements
* Able to work under pressure.
* Previous experience and knowledge of food and beverage.
* Great attitude towards work & colleagues.
* Desire to learn new skills.
* Experience working in a diverse environment.
* Good communication skills.
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