Overview
Are you a Level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience? Join Stratford Manor Hotel & Spa in Stratford‑upon‑Avon, a 4‑star property that offers a wide range of spa and hotel services.
Responsibilities
* Create a relaxing experience for guests, whether they are staying in the hotel or visiting for a spa break.
* Deliver a variety of treatments using your expertise and advise guests on the best products to support their wellbeing.
* Sell a range of products from the retail offer, upsell treatments, and book additional services.
* Attend regular training with Elemis Ambassadors across the group to continuously improve your skills.
Qualifications
* NVQ Level 3 (or equivalent) beauty/spa qualification.
* Previous experience as a Spa Therapist desirable; not essential.
* Knowledge and experience of Elemis and Jessica Nails is a bonus.
Working Hours
Spa Opening Times: Monday – Friday 10:00am – 18:00pm, Saturday & Sunday 10:00am – 18:00pm.
Health Club Times: Monday – Thursday 6:30am – 19:30, Friday 6:30am – 20:00, Saturday & Sunday 8:00am – 19:00pm.
Benefits
* Elemis uniform provided.
* 15% retail commission scheme for product sales.
* Clear development pathway and support for training & professional qualifications, including course fees.
* Free health club membership (T&Cs apply).
* Discounts across the QHotels Collection, including Family & Friends programmes in hotels.
* Access to an Employee Assistance Program – Hospitality Action.
* Referral scheme and free parking.
Equal Opportunities
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. If you require any reasonable adjustments at any stage of the recruitment process, please let us know so we can make the necessary changes.
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