QA Manager Come and join us! We currently have an exciting opportunity for a QA Manager within the Technical team at our Thetford site. The hours of work and shift patterns are: 10. 00 - 22.00, on a 4on 4off shift rotation The rate of pay is: £20.70 per hour Main Responsibilities: As QA Manager your main responsibilities are to: Comply with and uphold all company Health and Safety Procedures. Manage the completion of periodic Food Safety, Quality and GMP related audits and evaluate data noting key trends etc. Manage and distribute relevant ad-hoc audits as deemed necessary and track completion Ensure that the site CCP’s are effectively managed by the Operations team in-line with the defined procedure. All deviations from procedure are to be robustly managed and brought back into control. Issue Non-Conformance Reports (NCR’s) where an established protocol or standard has been compromised. The NCR is to be managed by the issuing Quality Auditor/SQAM until completion of the corrective action. Where necessary sign off on corrective action should be reviewed by SQAM. Coaching and mentoring of operations employees on technical issues where necessary Competency assessments of operations employees completing CCP’s and QCP’s Managing non-conforming product across the site. Agreement and sign off of corrective actions where required. Conduct spot checks on temperatures of product on production lines as required Ensure compliance with all QAS/Quality Contracts Conduct and record all swab checks. To ensure key ingredients meet the required specifications through inspection upon intake. Ensure daily start-up checks on Checkweigher and ACS systems are completed by Quality Auditors. Attend Tier 2 meetings and communicate issues and cascade information both downwards from senior team to shop floor and upwards from shop floor to management where required. Carry out job related tasks on an ad-hoc basis as and when required. Ideal Candidate: Our Ideal candidate for this role will have: A solid level of Computer Literacy, Microsoft packages such as Excel, Word and Outlook Knowledge of Quality Excellent communication skills Food Safety Lvl 4 HACCP Lvl 3 Experience of Internal Auditing, Allergen Management and Root Cause Analysis Understanding of Microbiology Problem Solving Skills Ability to deal with conflict Assertiveness Time Management Junior management/supervisory training course Package Description: Company Bus Service from Norwich, Attleborough, Wymondham and Thetford Centre Exclusive 2 Sisters employee discount - offering savings of up to 60% with brands including Asda, Morrisons, Marks and Spencer and Tesco. 50% off your total bill in all of our group restaurant brands Cycle to Work Scheme Employee of the Month awards Fantastic development opportunities available for promotion and career development In-house training